Fast Park Team Leader
5 months ago
**About the role**
Valet parking doesn't get more exciting than FastPark. Our digital valet parking service uses the latest technology to provide a quick, convenient, and secure start to our passengers by providing them with conscientious valet services at Edinburgh Airport. This role requires motivated individuals who excel in customer service. Our FastPark team will engage with passengers on their arrival to the FastPark facility, collect their vehicles then safely and securely drive the vehicle to a remote secure parking area for long stay parking. On the day of return, our team will safely deliver the passengers car back to the FastPark facility ready for collection.
**What you'll be doing**
- To deliver outstanding customer service.
- Liaising with Valet drivers providing direction and motivation to maximise the efficiency of the process of vehicle movements.
- To ensure compliance with all other company Standard Operating Procedures.
- Support the EASL Duty Manager in the development of the FastPark team through annual appraisals, trainings requirements, 1-1 performance reviews, sickness and absence management of the FastPark team.
- Oversee the daily operations, ensuring all service requirements are met.
- To enforce and adhere to standards of presentation including all uniform requirements.
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