Member Service Officer

2 weeks ago


Downpatrick, United Kingdom Downpatrick Credit Union Full time

GENERAL SCOPE OF ROLE:
The Member Service will be accountable to the Manager(s) of Downpatrick Credit Union for carrying out a range of administrative and operational activities that contribute to the effective running of Downpatrick Credit Union.

Duties will include:

- Processing payments lodgements/withdrawals
- Dealing with foreign exchange transactions and ordering currencies
- Dealing with all filing of correspondence, photocopying and office documents as required
- Dealing with new and existing members and educating them on the services we provide
- Balancing cash and end of day procedures
- All other teller, cashier or administrative duties as required

Person specification:

- Minimum 5 GCSEs or equivalent at Grade C or above to include Maths & English
- Good communication skills
- Good computer skills with strong working knowledge of Microsoft office
- Good interpersonal skills with a mature attitude
- Ability to prioritise workload and multi-task
- Credit union experience and knowledge would be a distinct advantage
- Previous financial/ cash handling / loans officer experience and knowledge would be a distinct advantage

**Job Types**: Full-time, Permanent

**Salary**: From £20,000.00 per year

**Benefits**:

- Company pension
- Life insurance
- Sick pay

Supplemental pay types:

- Yearly bonus

**Experience**:

- Office: 1 year (preferred)

Work Location: One location

Application deadline: 30/01/2023



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