Customer Service
3 weeks ago
**Customer Service /Customer Support Coordinator / Administrator / Customer Agent**
Our client, an outstanding company based in Northamptonshire, are seeking a Customer Support Coordinator to join their team.
**Key Responsibilities include**:
- Process customer orders on SAP.
- Coordinating the entire process from point of sale order to delivery.
- Completing all related administrative duties
- Creating SAP reports as necessary.
- Managing the lifecycle of service contracts on a monthly basis.
- Effectively and efficiently answer service and breakdown requests from customer in line with SLA agreements.
- Process completed work through to invoice on a daily basis, including invoice queries.
- Management of daily orders and back orders.
**Skills/Experience**:
- Good Maths & English - min GCSE or equivalent
- At least 3 years Customer Service / Administration experience
- Strong communication skill, both verbal and written
- Highly organised with experience of working to deadlines
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