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Export Customer Service

4 weeks ago

Shirley West, United Kingdom Pertemps Network Group Full time

**Job Description**:
World leading manufacturer based in Solihull are recruiting for an Export Customer Service to join their growing busy department dealing with International Customers providing an exceptional customer service experience.

**Responsibilities**:

- Proactive and reactive customer service and Sales communications- Process orders- Produce all necessary export documentation ready for export (essential)- Build and maintain strong relationships with customers and team members- Attend and represent the company at exhibitions- Complaint Handling- Supporting the UK customer service team- Any other requirements to meet the needs of the business**Skills and Experience Required**:

- Export and Logistics knowledge including International documentation and legal requirements- Excellent proven Customer Service experience- Proven track record of upselling- Intermediate MS Office skills- Working to targets- Good communication skills - both written and oral- Ability to work under pressure and to tight deadlines- Additional language skills would be an advantage- Flexibility - potential to travel internationally**Benefits**:
Free Parking
Monday - Friday - full time hours
Company Pension
Life Insurance (after a qualifying period)
Excellent office environment
Competative Holidays plus Bank Holidays

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