1st/2nd Line IT Engineer

3 weeks ago


London, United Kingdom In Technology Group Limited Full time

**1st/2nd Line IT Analyst**
**Central London & WFH**
**£32,000 & Microsoft Certificates**

A heavily cloud-focused organisation based in central London is on the lookout for an enthusiastic **1st/2nd Line IT Analyst** to join their team to help manage an increasing workload, as a result of adding many new clients to their portfolio.

The role offers an excellent opportunity to gain hands-on experience with various aspects of IT Infrastructure, as-well as undertaking formal Microsoft training.

**The Role**:

- Provide technical support to a range of clients & users, relating to the following technologies: Windows Server, Windows OS, Office 365, Exchange, and Azure
- Complete administrative tasks in the Office 365 admin portals, including SharePoint, OneDrive, Teams
- Assist with mobile device rollouts using Microsoft Intune and Autopilot
- Troubleshoot and resolve hardware related issues, including laptops, desktops, printers, mobile devices
- Provide deskside/onsite support
- Provide assistance & work with senior engineers on a range of projects

**Require Technical Experience**
- Office 365 & Exchange Online
- SharePoint and Teams
- Windows OS and Server
- Active Directory
- Azure Active Directory
- Hardware
- Networking - DNS / DHCP / TCP/IP
- Antivirus Software
- Excellent customer service

**Benefits Package**
- Annual Bonus
- 25 Days Annual Leave Plus 8 Bank Holidays
- Specialist Microsoft Training - Microsoft Office 365 & Azure
- Health & Dental insurance
- Pension Contributions

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.



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