Customer Service Administrator

2 weeks ago


West Malling, United Kingdom Pearson Whiffin Recruitment Ltd Full time

**Customer Service Administrator**

**£23,000**

**Mid Kent (Hybrid working available after training)**

**Monday - Friday, 9am - 5pm**

**12 Month FTC**

**Duties include**:

- Being the first point of contact for the bank’s customers, assisting with all enquiries
- Dealing with complaints
- Building strong relationships with new and existing customers, providing the best service
- General administrative duties

**To be considered for this role, you should have/be**:

- Previous customer service experience within a retail or office environment
- Excellent customer service skills
- Comfortable speaking to customers on the telephone
- Strong administrative skills
- A team player
- A good communicator, both written and verbal
- Proficient using IT including Microsoft Office packages
- Knowledge of retail banking is not essential but would be a significant advantage

If you would like to be considered for the role, please submit your CV today
- This role is being handled by Christina Pithouse, Recruitment Consultant for Pearson Whiffin Recruitment. _

Not quite the right role but still looking?
- By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far _



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