Customer Service Call Centre
20 hours ago
**Position**:Customer Service Call Centre
- **Salary**: £21,761
- **Location**: Brighton
- **Hours**:Monday to Friday 37.5 hours a week plus one Saturday morning every other week with time back in lieu
- 25 days holiday, great progression, full training and hybrid working plus more
We have a number of Customer Service (Call Centre) roles available. The roles are initially on fixed term contract but could lead to permanent positions. The Customer Service roles starts on a 12 month contract.
The Customer Service roles will include:
- Delivering excellent customer service over the phone in a busy and friendly call centre environment
- Receiving inbound calls, dealing with queries, updates and complaints from customers
- Working as part of a team to ensure customers are attended to effectively
- Learning company products and services and undertaking internal development and training
The hours are on a rota between 9am and 7pm Monday to Friday and with the Call Centre will include working every other Saturday morning with those hours given back to you in the week.
The salary is £20,261 plus a monthly cost of living bonus making the annual salary £21,761 and an excellent working environment as well as great company benefits.
The role will involve training for 4 weeks in the office full time then be hybrid, with 2 to 3 days a week from home if requested.
First Recruitment Services are acting as an Employment Agency in relation to this vacancy.
First Recruitment Services is acting as an Employment Agency in relation to this vacancy.
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