Administration Assistant

4 weeks ago


Bolton, United Kingdom Keoghs Full time

The role is to input new claims, close settled claims and archive them and carry out any other associated daily administrative tasks and activities which require urgent attention.

**Key Accountabilities**
- Input new claims, payment packs and critical post activities to be actioned within a set time frame.
- Ensuring all Third Party Systems are used to gain relevant information and relevant tasks and activities actioned on behalf of the insurer.
- Completing requests for file to be transferred to other areas of the business
- Identifying proceedings and notifying relevant individuals based on priority and risk for any potential litigation
- Phoning relevant parties to obtain relevant information for the file to be created and actioned
- Updating reserves for all our insurer clients in line with the relevant reserving policy
- Updating liability and Indemnity on keoghs own claims management system from information received or taken from any client portal that we have access for.
- Raising fixed fees through third party platform to ensure that our fees are paid in line with each insurer contract.
- Ensure that all work is triaged and prioritised in line with the risk matrix for each piece of correspondence.
- Dealing with any urgent administrative work including photocopying, scanning etc.
- To ensure compliance with the SRA Standards & Regulations

Working Hours
20 hours per week
Monday - Friday 10.00am-2.00pm or 1.00pm to 5.00pm.

**Experience, Skills and Qualifications**
- Prior knowledge, skills and experience:

- Minimum education standard of 3 GCSEs grades A-C or equivalent
- An ability to organise and prioritise tasks
- An ability to use own initiative
- An ability to work under pressure
- A team player
- An ability to maintain attention to detail when dealing with repetitive tasks
- Good Literacy and IT skills
- Ability to work to deadlines
- Capabilities needed to succeed and excel in the role:

- Technical knowledge to be developed:

- Understanding of Pre Proceedings Credit Hire.

Personal Development:

- This role gives new recruits an opportunity to learn about the work undertaken in a legal department and gain knowledge and skills associated.
- This role offers an opportunity to develop a range of skills under supervision.
- Administration staff are given the same opportunity to develop their career options within the team and Keoghs as all other staff.
- Further career progression will depend on the Administration Assistant’s aptitude and desire to move on to the next level within the team and/or company as a whole.
Competencies:

- Effective Communication.
- Prioritising and Organising.
- Client Skills.
- Adaptability.
- People Skills.

Values
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;
Our Values
We are connected
We are Dynamic
We are Innovative
We succeed together

**Contract Type**
- Permanent

**Area**
- Credit Hire and Recoveries

**Sub Area**
- Pre Litigated Credit Hire

**Office**
- Bolton - Parklands

**Closing Date**
- 14 Aug 2023



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