Administration and Customer Support Apprenticeship

3 weeks ago


Ipswich, United Kingdom West Suffolk College Full time

Opportunity information

Salary £10296 per year
Duration 12 months
Advert closing date 01/03/2023

Description

Accountancy Practice, based in 3 locations Hadleigh Felixstowe and Copdock. Hadleigh is our head office and where this apprenticeship will be based. We deal with all aspects of accountancy and secretarial work, client meetings, office duties and customer services. There are opportunities available for staff to develop and excel in different areas.

**Main duties include**:

- Reception duties - greeting client, answering telephone calls
- Chasing and returning accounts work
- Scanning
- Filing
- Assisting Partners, Accounts and Bookkeeping teams with basic duties
- Company secretarial
- Invoicing
- Post

Entry requirements

GCSE English and Maths equivalent to grade 4 and above ideally

Training to be provided
- The learner will be studying the Customer Service Practitioner Level 2 Apprenticeship Standard qualification.
- Day release to West Suffolk College.
- Functional skills will be studied if equivalent qualifications are not held.

Things to consider

Long periods of time working on PC in an office. Must be confident and able to liaise face to face and on telephone with people. We work to deadline so time management is very important. Working in a small admin team of 3 at present.

Skills required

Array

Future prospects

As the company expands then further administration roles could be available and further progression in to business administration.

Hours per week 37.5
Working week Monday to Friday, 9am - 5pm
Apprenticeship standard Customer service practitioner (Level 2)

Ipswich, Suffolk, England, IP7 6RD



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