Corporate Security Officer

4 weeks ago


Darlington, United Kingdom ISS Security Facilities Full time

**Job Title: Security Officer**

**Location: DL3 0PH**

**Hours: 40 hours +**

**Shift: Days, Nights and weekends**

**Rate: £11.10**

**Job Purpose**:
To support ISS Management in the delivery of security services on site. To be responsible for carrying out all of the daily security functions as outlined whilst ensuring a consistent, professional and excellent service delivery to the client on a daily basis.

To be responsible for hi-lighting any operational risks requiring review on site and maintain a focus on delivery of exceptional customer service and mitigating risks to the firm’s assets, people and reputation, through a range of security solutions in line with the agreed output specifications and KPIs.

**Key Responsibilities**:
Ø Physical Security, protection of client assets and people.

Ø Fire, Life & Safety

Ø Provide operational support and follow all reasonable requests as directed by Management

Ø Assist in maintaining compliance with all Health & Safety legislation

Ø Clear understanding of individual roles and responsibilities in relation to Incident Response & Escalation

Ø Ensure compliance and be fully conversant with Visitors/Staff entry and egress procedures

Ø Conduct any reasonable ad-hoc duties that may occur during the shift period as and when directed by Management

Ø Protection of the client’s site, the client’s staff, suppliers and visitors from theft, vandalism, violence and damage or other harm.

Ø Patrolling the clients site (internally and externally) to prevent fire, flood, theft and damage or circumstances

Ø Dealing promptly and professionally with any emergencies, suspicious incidents, events or circumstances

Ø Performing car parking duties on a daily basis as rostered

Ø Provide out of hours reception cover with the capability of providing support to the FOH team during the day as /when required.

Ø Issuing visitor and/or contractor passes as and when required

Ø Providing escorts as and when directed

Ø Be fully conversant with evacuation procedures

Ø Report any buildings issues or system faults to the Supervisor within a reasonable timeframe

Ø Other day-to-day responsibilities as dictated by circumstances and the needs of the business and the client.

Ø Assist in discharging the reporting responsibilities under the contract in relation to KPI and performance indicators

Ø Ensuring that any complaints are escalated to Management in a timely manner.

Ø Ensuring that all equipment provided to assist security is fully operational with any issues reported.

Ø Contribute to the provision of good quality incident reports either in hand written or electronic format

**Key Issue**

Ø Assist in maintenance of records of all keys issued on a daily basis.

Ø Out of Hours, receive and record all items of lost/found property

Ø Out of Hours arrange the return of lost/found property to the rightful owner following verification that the property is theirs

Ø Support the FOH team by ensuring all contactors provide the correct proof of identity prior to issuing an access pass and allowing entry

**Access control**

Ø Ensure an adequate stock of security consumables is kept within the office and advise the Supervisor as/when further stock is required

Ø Maintain/operate and administration of the access control system

Ø Ensure adherence to access control policy and procedures

Ø Issue and recover permanent and temporary access control cards

Ø The operation and administration of all other aspects involved in access control to a defined level

Ø Assist in maintaining compliance with all Health & Safety legislation.

**Qualifications**

Ø SIA Licence

**Skills**

Ø Client focus and understanding of expectations within client environment.

Ø PC literate - basic to intermediate understanding with Microsoft packages

Ø Communication and presentation skills

Ø Self-disciplined/flexible approach

Ø Ability to work under own initiative in a pressurised environment

**Key Competencies**

Ø Attention to detail

Ø Excellent communication skills (verbal and written)

Ø Determination, drive and self-motivation

Ø Flexibility/patience and understanding

**Screening questions**:

- Do you have an SIA Licence Door Supervisor, Security Guarding or Close protection?
- Do you have a CCTV Licence?
- Are you able to work a shift pattern?

**Salary**: £11.10 per hour

Schedule:

- Day shift
- Every weekend
- Night shift

Ability to commute/relocate:

- Darlington: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Corporate security: 1 year (required)

Licence/Certification:

- SIA Security Guarding, Door Supervisor or CP Licence (required)

Shift availability:

- Day shift (required)
- Night shift (required)
- Overnight shift (required)

Work Location: In person

Reference ID: EI4PM CSODarlington0423



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