Student Finance Officer

3 weeks ago


Darlington, United Kingdom Castleview Group Full time

Are you looking to begin a new career adventure? Then this role might be for you Is it time you unlocked your potential? Student Loans Company is a non-profit making Government-owned organisation established to provide loans and grants to students in universities and colleges in the UK. Since 1989, we have enabled our customers to invest in their futures by delivering secure, accurate and efficient assessment, payment, and repayment services.This will include assessing and processing student finance applications to establish our customers' eligibility and entitlement to financial support across a wide range of SLC products.This will be done whilst providing excellent customer service by answering customer queries through our various channels including inbound and outbound calls, email, webchat, and letter. The position will commence within the Contact Centre and your development path will depend on our customer service demand meaning you may work within other areas as and when requiredWhat we need from you in order to be successful:- Experience in working in a customer-focussed role, preferably within a high-volume contact centre or processing environment.- Excellent IT skills, with significant experience working with MS Office, emai,l and multiple software platforms.- A passion for customer service with the ability to understand customers' needs and a desire to deliver high standards.- The ability to use your own initiative whilst working within defined guidelines and adapt to changing working environments, in a positive manner.- The ability to communicate clearly and effectively through a variety of channels including telephone, email, and letter. –A commitment to continue your own learning and development whilst maintaining the key knowledge and skills required for your roleShifts & Salary:Full Time - 8am - 4.30pm and 9.30am - 6pm (shift rotation)£20,790 (Per Year)To Apply, send an up-to-date CV



  • Darlington, United Kingdom Student Loans Company Full time

    **Business Administration Apprenticeship (Level 3)** **Role Title**:Apprentice Student Finance Officer **Salary**:£17,100 **Advert Closing Date**:06/06/2024 **Pension**: 28.97% - Alongside your salary, Student Loans Company contributes £4,954 towards you being a member of the Civil Service Defined Benefit Pension scheme. **Is it time you unlocked your...


  • Darlington, United Kingdom Student Loans Company Full time

    **Details**: **Reference number**: - 260211**Salary**: - £20,790 - £20,790**Job grade**: - Other**Contract type**: - Permanent**Business area**: - SLC - Operations**Type of role**: - Contact Centre**Working pattern**: - Full-time**Number of jobs available**: - 12Contents Location About the job **Benefits**: Things you need to know Location -...


  • Darlington, United Kingdom Student Loans Company Full time

    **Details**: **Reference number**: - 260207**Salary**: - £20,790 - £20,790**Job grade**: - Other**Contract type**: - Permanent**Business area**: - SLC - Operations**Type of role**: - Contact Centre**Working pattern**: - Full-time**Number of jobs available**: - 12Contents Location About the job **Benefits**: Things you need to know Location -...


  • Darlington, United Kingdom Student Loans Company Full time

    **Details**: **Reference number**: - 296610**Salary**: - £22,791 - £22,791- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other**Contract type**: - Permanent**Business area**: - SLC - Operations**Type of role**: - Operational Delivery**Working pattern**: - Full-time**Number of jobs available**: -...


  • Darlington, United Kingdom Student Loans Company Full time

    **Details**: **Reference number**: - 260413**Salary**: - £20,790 - £20,790**Job grade**: - Other**Contract type**: - Permanent**Business area**: - SLC - Operations**Type of role**: - Contact Centre**Working pattern**: - Full-time**Number of jobs available**: - 12Contents Location About the job **Benefits**: Things you need to know Location -...


  • Darlington, United Kingdom Student Loans Company Full time

    **Details**: **Reference number**: - 256131**Salary**: - £20,790 - £20,790**Job grade**: - Other**Contract type**: - Permanent**Business area**: - SLC - Operations**Type of role**: - Contact Centre**Working pattern**: - Full-time**Number of jobs available**: - 12Contents Location About the job **Benefits**: Things you need to know Location -...


  • Darlington, United Kingdom Student Loans Company Full time

    **Details**: **Reference number**: - 278076**Salary**: - £20,790 - £20,790**Job grade**: - Other**Contract type**: - Permanent**Business area**: - SLC - Operations**Type of role**: - Contact Centre**Working pattern**: - Compressed Hours**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to...


  • Darlington, United Kingdom Castleview Group Full time

    Are you looking to begin a new career adventure? Then this role might be for you! Is it time you unlocked your potential? Student Loans Company is a non-profit making Government-owned organisation established to provide loans and grants to students in universities and colleges in the UK. Since 1989, we have enabled our customers to invest in their futures by...


  • Darlington, United Kingdom Castleview Group Full time

    Are you looking to begin a new career adventure? Then this role might be for you! Is it time you unlocked your potential? Student Loans Company is a non-profit making Government-owned organisation established to provide loans and grants to students in universities and colleges in the UK. Since 1989, we have enabled our customers to invest in their futures by...


  • Darlington, United Kingdom Castle View Group Full time

    Are you looking to begin a new career adventure? Then this role might be for you! Is it time you unlocked your potential? Student Loans Company is a non-profit making Government-owned organisation established to provide loans and grants to students in universities and colleges in the UK. Since 1989, we have enabled our customers to invest in their futures by...


  • Darlington, United Kingdom Student Loans Company Full time

    **Details**: **Reference number**: - 302966**Salary**: - £12,474 - £12,474- civil service pension, free parking**Job grade**: - Other**Contract type**: - Permanent**Business area**: - SLC - Operations**Type of role**: - Corporate Finance**Working pattern**: - Part-time**Number of jobs available**: - 12Contents Location About the...


  • Darlington, United Kingdom CastleView Group Remote Work Freelance Full time

    Our client is looking to recruit several Warehouse logistics assistants to join a friendly team within a well-established company. We are seeking motivated & driven candidates who want to learn new skills and gain new experiences to progress within their career. Job Role / Duties: For this role you’ll need to be proactive, efficient, and full of...


  • Darlington, United Kingdom Cummins Full time

    **Finance apprentice in the Central DBU Finance team** with 4 year rotation around key roles with in the team. Experience in Accountants Payable, Inventory management, Leasing, Fixed Assets and Expense reporting. Supporting reconciliation process and month end close. AAT qualification or equivalent supported. **Key responsibilities** - Basic Month end...


  • Darlington, United Kingdom Cummins Inc. Full time

    **Finance Apprentice Central Team** **Description** **Finance apprentice in the Central DBU Finance team** with 4 year rotation around key roles with in the team. Experience in Accountants Payable, Inventory management, Leasing, Fixed Assets and Expense reporting. Supporting reconciliation process and month end close. AAT qualification or equivalent...


  • Darlington, United Kingdom Student Loans Company (SLC) Full time

    **Salary**:£15,593 **Pension**: 26.6% employer contribution **Location**: Darlington **Working pattern **37.5 hours per week, 9:00am - 5:00pm (30 min lunch break). **This role will typically be hybrid, with 1/2 days working in the office and 3/4 days working from home.** **Is it time you unlocked your potential?** Student Loans Company is a non-profit...


  • Darlington, United Kingdom Cummins Inc. Full time

    Description We are looking for an enthusiastic IT Network Student to join our team specializing in systems and information technology for our Corporate/Cummins Business Services Unit in Darlington. During your placement with us, you will learn how a major global organization operates, gaining the tools and exposure you will need to become an expert...

  • Team Leader

    6 days ago


    Darlington, United Kingdom Student Loans Company Full time

    **Details**: **Reference number**: - 278536**Salary**: - £26,250 - £32,000- 27.1% employee contribution pension**Job grade**: - Other**Contract type**: - Permanent**Business area**: - SLC - Operations**Type of role**: - Contact Centre**Working pattern**: - Full-time**Number of jobs available**: - 2Contents Location About the...


  • Darlington, United Kingdom Eventus Finance Full time

    Eventus Recruitment are seeking a Trainee Legal Cashier to join a successful, growing law firm based in Darlington. This is a full time, permanent role offering hybrid working once your training period has been completed. Benefits include a flexible working environment, generous holiday allowance (increasing with service) and Career development with learning...


  • Darlington, United Kingdom Hays Accounts and Finance Full time

    Your new company A leading engineering company based in Darlington is looking to recruit a French-speaking accounts payable processor to join the finance team. Offering a competitive salary, hybrid working and an excellent benefit package. Your new role The key responsibilities of the Accounts Payable role are; Review invoices/credit notes to...


  • Darlington, United Kingdom Hays Accounts and Finance Full time

    Your new company A leading engineering company based in Darlington is looking to recruit a French-speaking accounts payable processor to join the finance team.Offering a competitive salary, hybrid working and an excellent benefit package.Your new role The key responsibilities of the Accounts Payable role are; Review invoices/credit notes to establish reason...