Student Finance Officer

2 weeks ago

Darlington, United Kingdom Student Loans Company Full time

**Details**:
**Reference number**:

- 260211**Salary**:

- £20,790 - £20,790**Job grade**:

- Other**Contract type**:

- Permanent**Business area**:

- SLC - Operations**Type of role**:

- Contact Centre**Working pattern**:

- Full-time**Number of jobs available**:

- 12Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- DarlingtonAbout the job

**Job summary**:
**Salary: £20,790 per annum**

**Pension: 26.6%**

**Location: Darlington**

**Closing Date: ongoing recruitment**

**Is it time you unlocked your potential?**

Student Loans Company is a non-profit making Government-owned organisation to provide loans and grants to students in universities and colleges in the UK. Since 1989, we have enabled our customers to invest in their futures by delivering secure, accurate and efficient assessment, payment and repayment services.

**Job description**:
**SLC offer a Blend working model which will typically be 2 days in the office and 3 days from home.**

**Person specification**:
**What you bring**:

- Experience in working in a customer-focussed role, preferably within a high-volume contact centre or processing environment.
- A minimum of grade C GCSE English and Maths (or Standard grade) or equivalent level qualification.
- A passion for customer service with the ability to understand customers’ needs and a desire to deliver high standards.
- The ability to use your own initiative whilst working within defined guidelines and adapt to changing working environments, in a positive manner.
- A commitment to continue your own learning and development whilst maintaining the key knowledge and skills required for your role.

**Benefits**:
In addition to salary we offer a range of benefits from which you can choose to add to your total package.
Here are just some examples from a list of many:

- flexi-time
- a Civil Service Pension with an average employer contribution of 27%
- flexible working contracts
- performance related pay awards
- retail discounts
- buy and sell holidays

Things you need to know

**Selection process details**:

- Feedback will only be provided if you attend an interview or assessment.**Security**:
- People working with government assets must complete basic personnel security standard checks.**Nationality requirements**:
This job is broadly open to the following groups:

- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Further information on nationality requirements**Working for the Civil Service**:

- The Civil Service Code sets out the standards of behaviour expected of civil servants.
- We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.-
- Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.**Contact point for applicants**:
Job contact:

- Name:
-
Recruitment team:
- **Further information**:

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