Customer Service Representative

1 week ago


Woolwich, United Kingdom Interaction Recruitment Full time

Customer service representative
Competitive salary of £25,662 per annumn with a bonus scheme in place of on target incentive £300 to £400+ per month. Monday
- Friday 8am-5pm and every other Saturday 8am-12pm. Uniform provided including boots.
The role
- Answering the telephone, following up quotes, monitoring relevant reports, maintaining stock control and manage costs.
- Excellent customer service.
- Processing customer orders and quotes.
- Utilize the point of sale software with inventory management and customer relationship systems.
- Updating customer information on their systems.
- Cutting and packing products, preparing customer orders, managing shipment or pickup and inventory counts.
- Maintenance of sales equipment, keeping customer areas clean, organised and stocked.
- Assisting with making sure complies with safety standards.
- Putting stock away, making sure to identify inventory needs.
- Picking up materials at the suppliers with a company vehicle.
- Deliver materials to customers as required using the company vehicle.
Experience
- Excellent communication skills both verbally and written.
- Well organised and the ability to calculate figures including discounts, interest, commissions, percentages and circumference and volume.
Full clean driving licence required.
Physical demands
While performing the duties of this job the employee is regularly required to talk and hear. The employee is frequently required to stand and walk. The employee is occasionally required to sit, reach with hands and arms, climb or balance, scoop kneel, crouchor crawl. The employee is frequently required to lift weights. The vision requirements include, close vision, peripheral vision and the ability to adjust focus. Reasonable adjustments may be made to enable individuals with disabilities to perform these essentialfunctions.



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