Receptionist/administrator

7 months ago

Bolton, United Kingdom Cornerstone Surgery Full time

GP Receptionist / Administrator

**Job Summary**:
The purpose of the role is to:

- Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
- Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
- Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of secretarial and clerical support to clinical staff and other members of the practice team
- Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies

**Duties and Responsibilities**:
The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Senior Receptionist/Practice Manager, dependent on current and evolving practice workload and staffing levels:

- Opening up/locking-up of practice premises and maintaining security in accordance with practice protocols
- Maintaining and monitoring the practice appointments system
- Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
- Processing and distributing incoming (and outgoing) mail
- Taking messages and passing on information
- Filing and retrieving paperwork
- Processing repeat prescriptions in accordance with practice guidelines
- Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
- Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
- Clearing and re-stock consulting rooms as required
- Providing clerical assistance to practice and Trust staff as required from time to time, including word/data processing, filing, photocopying and scanning
- Ordering, re-ordering and monitoring of stationery and other supplies if required
- Dealing with clinical waste if required
- Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter

**Confidentiality**:

- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

**Health & Safety**:
The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the practice Health & Safety Policy, to include:

- Using personal security systems within the workplace according to practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Reporting potential risks identified.

**Equality and Diversity**:
Thepost-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

- Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

**Personal/Professional Development**:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to

  • Receptionist/administrator

    1 day ago

    Bolton, United Kingdom Great Lever One Full time

    **Part time Receptionist/Administrator required** Hours/working pattern to be agreed We require a part time receptionist/administrator at our practice in Bolton. As a member of front-line staff you will be the first point of contact for our service users and visitors. You will need to be non-judgmental with excellent communication and listening...

  • Receptionist/administrator

    7 months ago

    Bolton, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full time

    We currently have an exciting opportunity here at Bolton CAMHS for a Receptionist/Admin Support to come and join our team on a full time basis. The main purpose of the role is to provide an efficient and effective receptionist service, responding professionally and sensitively to this complex and challenging client group, and to provide administrative...

  • Receptionist/administrator

    7 months ago

    Bolton, United Kingdom Harpers Dental Practice Full time

    **Harpers Dental** is looking for a receptionist. If you are well presented, friendly, organised and confident then this is the role for you! Our well established practice in Bolton was set up in 1897 and is a family orientated practice which is part of a group of 6 other sites around greater Manchester. We have an enthusiastic team providing an excellent...

  • Receptionist/administrator

    7 months ago

    Bolton, United Kingdom Harpers Dental Practice Full time

    **Harpers Dental** is looking for a receptionist. If you are well presented, friendly, organised and confident then this is the role for you! Our well established practice in Bolton was set up in 1897 and is a family orientated practice which is part of a group of 6 other sites around greater Manchester. We have an enthusiastic team providing an excellent...

  • Receptionist/administrator

    7 months ago

    Bolton, United Kingdom ExamWorksUK Full time

    FIRST, let's look at what you get working for an ExamWorks company! - 22 days holiday rising to 27! PLUS Bank Holidays - _Buy up to 5 MORE HOLIDAYS, or sell some back to us if you wish!_ - We guarantee your birthday off - if you want it - _Paid Sick Leave (after 1 years service)_ - Continuous training and development with support given by our expert team and...

  • Receptionist and Administrative Assistant

    4 weeks ago

    Bolton, Bolton, United Kingdom University of Bolton Full time

    We are looking for a skilled and motivated individual to join our Student Services team at the University of Bolton as a Receptionist and Administrative Assistant. As a key member of our front-of-house team, you will be the first point of contact for students, staff, and visitors and provide a professional and welcoming service.Your primary duties will...

  • Receptionist

    3 days ago

    Bolton, United Kingdom Pendragon Full time

    **Stratstone Porsche Bolton** **Receptionist - 24 hour contract** **A basic salary of £13,046 and a bonus of £600 with pension, critical illness, life assurance, single health care, 23 days holiday (pro rata'd), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales service.** Are you a real people person,...

  • Receptionist/administration Assistant

    3 days ago

    Bolton, United Kingdom Harwood Group Practice Full time

    Starting Hourly Rate £10.42 - 30 Hours per week with opportunities for regular overtime. Experience in General Practice is preferred however, training will be provided on-site. To provide a high quality, professional reception, and administrative services to patients, doctors, staff, colleagues, health service professionals and others. To act as the first...

  • Receptionist

    2 days ago

    Bolton, United Kingdom First Military Recruitment Full time

    **LB151** - Receptionist **Location**: Bolton **Salary**: £20,500 **Overview**: First Military Recruitment are currently seeking a Receptionist / Administrator on behalf of one of our clients. The role of the receptionist is vital to the organisation, standing at the forefront of the company and greeting everyone from clients through to...

  • Legal Receptionist

    7 months ago

    Bolton, United Kingdom SYN Solutions Full time

    Position: Legal Receptionist Location: [City, State] Employment Type: Full-Time **Salary**: Competitive, based on experience Our client, a reputable law firm in, is seeking a personable and organized Legal Receptionist with at least 1 year of experience to join their team. This is an excellent opportunity for someone looking to further their career in a...

  • Receptionist/Administrator

    2 months ago

    Bolton, United Kingdom CV-Library Full time

    Job Title: Receptionist/Administrator Salary: £13.12 per hour Location: Bolton This is a temp–perm position, 7.30 am – 4.00 pm Monday – Thursday, 7.30 am – 1 pm Friday. We are seeking someone to work for our client an Engineering company based in Bolton. The successful candidate will initially be working on Reception answering...

  • Receptionist

    1 day ago

    Bolton, United Kingdom Harbour Healthcare Full time

    **Receptionist - part time** **Harbour Healthcare** **Bright Meadows Care Home, Breightmet Fold Lane, Bolton, BL2 5NB** **£9.50 ph** Harbour Healthcare are recruiting for 2 Receptionists in Bolton BL2. Harbour Healthcare set high standards for resident care, working at Harbour Healthcare will mean that you are joining a team that put residents care and...

  • Receptionist/administrator

    3 days ago

    Bolton, United Kingdom Bellrock Property and Facilities Management Full time

    Bellrock Property & Facilities Management Ltd provides specialist risk focussed workplace management and property management services to a wide range of complex and sophisticated clients throughout the UK. Operating in the corporate, healthcare, education, retail & leisure and local authority & central government sectors, we create and implement bespoke...

  • Receptionist/administrator

    7 months ago

    Bolton, United Kingdom Tymia limited Full time

    **Job Purpose** To ensure best practice in all areas of reception, providing a professional front of house service to the client, their employees and their visitors. **Key Responsibilities** To register all arriving Clients following Security policies and procedures. To meet and greet Clients and Visitors and inform relevant parties of their arrival. To...

  • Receptionist/administrator

    6 months ago

    Bolton, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full time

    Achieve Treatment and Recovery Services brings together people from a range of organisations, backgrounds and experience to deliver services, opportunities, treatments and therapies for people seeking help in tackling their own substance use, or that of a loved one. Together we are determined to make a difference to families, communities and people affected...

  • Receptionist/administrator

    4 days ago

    Bolton, United Kingdom Mandalay Medical Centre Full time

    **Job Description for Receptionist**: Receptionist Job Responsibilities: - Duties as requested by Managers. Confidentiality: - Maintain confidentiality - In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare...

  • Receptionist/administrator

    3 days ago

    Bolton, United Kingdom Mandalay Medical Centre Full time

    **Job Description for Receptionist**: Receptionist Job Responsibilities: - Duties as requested by Managers. Confidentiality: - Maintain confidentiality - In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare...

  • Receptionist/administrator

    2 days ago

    Bolton, United Kingdom Mandalay Medical Centre Full time

    **Job Description for Receptionist**: Receptionist Job Responsibilities: - Duties as requested by Managers. Confidentiality: - Maintain confidentiality - In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare...

  • Receptionist/administrator

    1 day ago

    Bolton, United Kingdom Mandalay Medical Centre Full time

    **Job Description for Receptionist**: Receptionist Job Responsibilities: - Duties as requested by Managers. Confidentiality: - Maintain confidentiality - In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare...

  • Receptionist

    6 months ago

    Bolton, United Kingdom Premier Inn Full time

    We're currently recruiting in our Bolton (Stadium/Arena) Premier Inn. Working 32 hours per week, paying up to £11.79 per hour. **Receptionist - Bolton (Stadium/Arena) Premier Inn*** Come and be a Receptionist at Premier Inn in Bolton. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them...