Receptionist/administrator

5 months ago


Bolton, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full time

Achieve Treatment and Recovery Services brings together people from a range of organisations, backgrounds and experience to deliver services, opportunities, treatments and therapies for people seeking help in tackling their own substance use, or that of a loved one. Together we are determined to make a difference to families, communities and people affected by substance use in Bolton, Bury, Salford and Trafford.

An exciting opportunity has arisen to work within the Achieve services as an Receptionist/Administrator

There are 4 posts available across our Achieve sites covering Bolton, Bury, Salford and Trafford. Whilst each post holder will have a designated base there may be a requirement to work across the wider footprint when necessary.

The sites addresses are;
Bolton Achieve, Beacon House, Manchester Road, Bolton, BL2 1ES

Bury Achieve, Humphrey House, Angouleme Way, Bury, BL9 0EQ

Salford Achieve, The Orchard, Pendleton, Salford, M6 6GU

Trafford Achieve, 454 Chester Road, Old Trafford, Manchester, M16 9HD

The post holder should be able to demonstrate their administrative experience and have an understanding and knowledge of the issues affecting substance users and potential barriers to accessing services.

The post holder will be an initial point of contact for the service and respond to all enquiries in a professional and sensitive manner.

To provide a responsive, comprehensive clerical and administrative service to the multi-disciplinary team, to support them to provide an efficient and effective service for the benefit of the service user group and their families.

This role is pivotal to the function of the team, therefore the post holder will have excellent communication/customer care skills, whilst being fully conversant with Microsoft Office. You will be organised and have experience of working within a clinical setting and the associated systems.

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Please see attached job description and person specification

Staff benefits

Pay Enhancements - 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.

27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years

Excellent pension

Cycle to work scheme

Salary sacrifice car scheme

Wellbeing programme

Blue Light Card Discount



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