Waiting List Coordinator
2 weeks ago
An exciting opportunity has arisen for an enthusiastic individual to join the Medicine Care group Management team at Sheffield Children's Hospital as a Waiting list co-ordinator.
The appointee would be managed by the Operational Support Managers in Medicine and will work closely with the Consultants, Operational Support Managers, other Operational Managers & Performance team. Having the ability to speak directly to families in a professional manner to arrange the patient’s operation dates is essential.
The successful applicant will need to have an excellent knowledge of organisational and information management, good interpersonal skills and be willing to communicate with hospital staff at all levels. The applicant needs to be motivated to work to tight deadlines and manage competing priorities.
**Working Relationships**:
Communicate with parents/guardians, GP’s and other external organisations in relation to enquiries concerning admission dates where on occasion there may be barriers to understanding and/or communication difficulties.
**Maintenance of waiting lists**:
To be responsible for ensuring all relevant information is accurately recorded on to the Patient Administration and Theatre Systems where attention to detail is essential.
**Allocating admission dates**:
Analysis of system generated waiting list to identify patients and liaise closely with consultant medical staff to allocate “to-come-in” (TCI) date for patients on their list; ensuring that patients are selected first according to clinical priority and then by length of wait.
**Arranging for patients to come in for surgery**:
Contact parents to offer TCI dates and ensure relevant documentation is
forwarded to parents/guardians
Sheffield Children’s is one of three independent, specialist paediatric hospitals in the country, providing dedicated healthcare for children and young people across community, mental health and acute specialist settings.
We have three overarching aims that set the direction for the Trust in our vision “to create a healthier future for children and young people.”
Outstanding patient care
Brilliant place to work
Leader in children’s health
Our commitment to rewarding colleagues is demonstrated through our brilliant reward and benefits offer including; generous annual leave entitlement and pension scheme and access to salary sacrifice schemes such as cycle to work and lease cars.
We are committed to supporting colleagues from different heritages and lifestyles while at work. This is supported through the offer in place for flexible working and the three equality network groups we have in place. Colleagues are encouraged to join these groups and request flexible working.
Please see attached job description and person specification attached.
Inclusive Recruitment & Selection
Trust Values
The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values:
Compassion - leading by kindness and showing empathy, understanding and respect
Accountability - striving to do the right thing and owning responsibility
Respect - value differences, tackling inequality and fostering a culture of inclusion
Excellence - delivering a high-quality standard of care
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