Inbound Call Handler

3 weeks ago


Coventry, United Kingdom Adecco UK Full time

Our client, well known within financial services, are seeking call handlers to work within their call centre. You'll be the first point of contact for our customers calling the organisation, taking calls that come through the helpline. By listening carefully to consumers and asking the right questions, you'll be establishing facts and following the processes and procedures that are in place to provide the right level of assistance.

Ensuring the customers journey starts smoothly and accurately is a priority so you'll progress and move their calls forward, where appropriate, in a timely manner. These customers expect high-quality and reliable support, so you'll need to work professionally, engaging with empathy and curiosity, to make sure you deliver an excellent service.

**Contract type**:Permanent

**Pay rate**: £22,800pa + excellent benefits*

**Hours**: Full time (35 hours per week)

**Location**:Coventry (hybrid working, only 2 days per week in office)

**Benefits**:

- An £800 cash allowance which can be used to increase the cover on core benefits or be added directly to your salary.
- 25 days annual leave + all bank holidays.
- Non-contributory pension (up to 12% of your salary)
- Employer provided benefits such as Private medical insurance, virtual GP, critical illness cover and life assurance cover, to name a few.
- Their office is a 2 minute walk from Coventry train station.

***

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Holly Quinn


  • Call Handler Inbound

    3 weeks ago


    Coventry, United Kingdom Reed Business Support Full time

    Are you an experienced Customer Service Advisor looking for a new role? Do you have excellent organisational and interpersonal skills? If so, this role is for you! Our client, a well-known governing body based in Coventry is looking for a customer service advisor to join their team starting immediately on a temporary to permanent basis.The working hours...


  • Coventry, Coventry, United Kingdom Adecco UK Full time

    Our client, well known within financial services, are seeking call handlers to work within their call centre. You'll be the first point of contact for our customers calling the organisation, taking calls that come through the helpline. By listening carefully to consumers and asking the right questions, you'll be establishing facts and following the processes...


  • Coventry, United Kingdom Adecco Full time €24,100

    Job Description Contract type: Permanent Pay rate: £24,100pa + excellent benefits* Hours: Monday-Friday, hours a choice of either 8.30am-4.30pm, 9am-5pm or 9.30-5.30pm Location: Coventry (hybrid working, only 2 days per week in office)*Benefits: An £800 cash allowance which can be used to increase the cover on core benefits or be added directly to...


  • Coventry, United Kingdom Adecco Full time

    Contract type: PermanentPay rate: £24,100pa + excellent benefits*Hours: Monday-Friday, hours a choice of either 8.30am-4.30pm, 9am-5pm or 9.30-5.30pm Location: Coventry (hybrid working, only 2 days per week in office)*Benefits:An £800 cash allowance which can be used to increase the cover on core benefits or be added directly to your salary.Employer...

  • Inbound Call Handler

    12 hours ago


    Coventry, UK, West Midlands, United Kingdom Adecco Full time

    Contract type: PermanentPay rate: £24,100pa + excellent benefits*Hours: Monday-Friday, hours a choice of either 8.30am-4.30pm, 9am-5pm or 9.30-5.30pm Location: Coventry (hybrid working, only 2 days per week in office)*Benefits:An £800 cash allowance which can be used to increase the cover on core benefits or be added directly to your salary.Employer...

  • Senior Call Handler

    3 weeks ago


    Coventry, United Kingdom Reed Business Support Full time

    A great opportunity to work for an excellent organisation as a Senior Call Handler. This role is on a temporary basis through until the end of August 2023 In this role you would be responsible for managing staff within the call centre by allocating key tasks to call handlers, dealing with difficult or complex calls.They will promote improvement within the...

  • Senior Call Handler

    1 week ago


    Coventry, Coventry, United Kingdom Reed Business Support Full time

    A great opportunity to work for an excellent organisation as a Senior Call Handler.This role is on a temporary basis through until the end of August 2023In this role you would be responsible for managing staff within the call centre by allocating key tasks to call handlers, dealing with difficult or complex calls.They will promote improvement within the call...

  • Call Handler

    2 weeks ago


    Coventry, United Kingdom Reed Full time

    Customer Centre Call Handler - Cadent GasAbout Us Cadent Gas is at the forefront of shaping the future of UK energy. With a clear roadmap and commitment to net zero targets by 2050, Cadent is making a difference through innovation and new ways of working. We put our 11 million customers at the heart of everything we do. Role Overview As a Customer Centre...

  • Senior Call Handler

    2 months ago


    Coventry, United Kingdom Cafcass Full time

    We are currently recruiting** Senior Call Handler **as a Fixed Term opportunity until 23rd August 2023 based within the National Business Centre within Coventry. We trust and empower colleagues to work in a hybrid way, providing the resources, equipment, and support, so that individually and collectively, we can be the voice of children and young people...

  • Call Handler

    1 week ago


    Coventry, Coventry, United Kingdom Reed Talent Solutions Full time

    Do you strive to deliver excellent customer service?Are you an enthusiastic individual?Are you comfortable with shift work?If you said yes, yes this could be the perfect opportunity for youReed Talent Solutionsare working withCadent Gason the search for 12 xCustomer Centre Call Handlers .Who are Cadent Gas?Cadent are excited to be part of the future of UK...

  • Call Handler

    3 weeks ago


    Coventry, United Kingdom Reed Talent Solutions Full time

    Do you strive to deliver excellent customer service?Are you an enthusiastic individual?Are you comfortable with shift work? If you said yes, yes yes....then this could be the perfect opportunity for you! Reed Talent Solutions are working with Cadent Gas on the search for 12 x Customer Centre Call Handlers. Who are Cadent Gas? Cadent are excited to be part...

  • Senior Call Handler

    1 week ago


    Coventry, Coventry, United Kingdom Cafcass Full time

    We are currently recruiting Senior Call Handler as a Fixed Term opportunity until 23rd August 2023 based within the National Business Centre within Coventry.We trust and empower colleagues to work in a hybrid way, providing the resources, equipment, and support, so that individually and collectively, we can be the voice of children and young people when the...

  • Call Handler

    2 months ago


    Coventry, United Kingdom Reed Business Support Full time

    Are you an experienced Customer Service Advisor looking for a new role? Do you have excellent organisational and interpersonal skills? If so, this role is for you! Our client, a well-known governing body based in Coventry is looking for a customer service advisor to join their team starting immediately on a temporary to permanent basis.The working hours...

  • Call Handler

    5 days ago


    Coventry, United Kingdom Adecco Full time

    Contract type: Permanent Pay rate: £24,100pa + excellent benefits* Hours: Monday-Friday, hours a choice of either 8.30am-4.30pm, 9am-5pm or (phone number removed)pm Location: Coventry (hybrid working, only 2 days per week in office) *Benefits: An £800 cash allowance which can be used to increase the cover on core benefits or be added directly to your...

  • Call Handler

    4 days ago


    Coventry, United Kingdom Adecco Full time

    Contract type: PermanentPay rate: £24,100pa + excellent benefits*Hours: Monday-Friday, hours a choice of either 8.30am-4.30pm, 9am-5pm or (phone number removed)pmLocation: Coventry (hybrid working, only 2 days per week in office)*Benefits:An £800 cash allowance which can be used to increase the cover on core benefits or be added directly to your...

  • Call Handler

    3 days ago


    Coventry, United Kingdom Adecco Full time

    Contract type: Permanent Pay rate: £24,100pa + excellent benefits* Hours: Monday-Friday, hours a choice of either 8.30am-4.30pm, 9am-5pm or 9.30-5.30pm Location: Coventry (hybrid working, only 2 days per week in office) *Benefits: An £800 cash allowance which can be used to increase the cover on core benefits or be added directly to your salary.Employer...


  • Coventry, United Kingdom Nixor Full time

    We are currently working with automotive giant, who are growing their team within their new range of Modern Luxury Cars. This role will be working within the complaints/relationship Centre, an integral division within our esteemed Customer Experience function.Our mission is simple yet profound: to deliver unparalleled client experiences and support, setting...


  • Coventry, United Kingdom Nixor Full time

    We are currently working with automotive giant, who are growing their team within their new range of Modern Luxury Cars. This role will be working within the complaints/relationship Centre, an integral division within our esteemed Customer Experience function.Our mission is simple yet profound: to deliver unparalleled client experiences and support, setting...


  • Coventry, United Kingdom Cafcass Full time

    We are currently recruiting a** Customer Services Call Handler **based within the National Business Centre within Coventry. We trust and empower colleagues to work in a hybrid way, providing the resources, equipment, and support, so that individually and collectively, we can be the voice of children and young people when the family court makes critical...


  • Coventry, United Kingdom Cafcass Full time

    We are currently recruiting a** Customer Services Call Handler **based within the National Business Centre within Coventry. We trust and empower colleagues to work in a hybrid way, providing the resources, equipment, and support, so that individually and collectively, we can be the voice of children and young people when the family court makes critical...