Current jobs related to Senior Call Handler - Coventry, Coventry - Reed Business Support

  • Senior Care Team Leader

    1 month ago

    Coventry, Coventry, United Kingdom Unique Senior Care Full time

    Position: Field Care SupervisorTraining and Career AdvancementUnique Senior Care is looking for a dedicated Field Care Supervisor to become a vital part of our highly regarded community team. This role involves supporting both clients and caregivers in the field, ensuring the delivery of exceptional care services.About Unique Senior CareWe specialize in...

  • Senior Insurance Account Broker

    1 week ago

    Coventry, Coventry, United Kingdom Get Recruited (UK) Ltd Full time

    Senior Insurance Account Broker OpportunityWe are seeking an experienced Senior Insurance Account Broker to join our team at Get Recruited (UK) Ltd. This is a fantastic opportunity to take on a challenging role and progress your career in the commercial insurance industry.About the RoleAs a Senior Insurance Account Broker, you will be responsible for...

  • Senior Insurance Account Broker

    1 week ago

    Coventry, Coventry, United Kingdom Get Recruited (UK) Ltd Full time

    Senior Insurance Account Broker OpportunityWe are seeking an experienced Senior Insurance Account Broker to join our team at Get Recruited (UK) Ltd. This is a fantastic opportunity to take on a challenging role and progress your career in the commercial insurance industry.About the RoleAs a Senior Insurance Account Broker, you will be responsible for...

  • Emergency Response Coordinator

    2 days ago

    Coventry, Coventry, United Kingdom Reed Talent Solutions Full time

    {"title": "Emergency Call Handler", "description": "Job SummaryWe are seeking a skilled Emergency Call Handler to join our team at Cadent Gas. As an Emergency Call Handler, you will be responsible for providing exceptional customer service and ensuring the safe and appropriate resolution of gas emergency calls.Key ResponsibilitiesTaking incoming gas...

  • Emergency Response Coordinator

    2 days ago

    Coventry, Coventry, United Kingdom Reed Talent Solutions Full time

    {"title": "Emergency Call Handler", "description": "Job SummaryWe are seeking a skilled Emergency Call Handler to join our team at Cadent Gas. As an Emergency Call Handler, you will be responsible for providing exceptional customer service and ensuring the safe and appropriate resolution of gas emergency calls.Key ResponsibilitiesTaking incoming gas...

  • Senior Insurance Account Broker

    2 days ago

    Coventry, Coventry, United Kingdom Get Recruited (UK) Ltd Full time

    {"title": "Senior Insurance Account Broker", "description": "Senior Insurance Account BrokerWe are seeking an experienced Senior Insurance Account Broker to join our team at Get Recruited (UK) Ltd. As a Senior Insurance Account Broker, you will be responsible for taking over an existing book of Commercial Business, providing a market-leading broking service,...

  • Senior Insurance Account Broker

    2 days ago

    Coventry, Coventry, United Kingdom Get Recruited (UK) Ltd Full time

    {"title": "Senior Insurance Account Broker", "description": "Senior Insurance Account BrokerWe are seeking an experienced Senior Insurance Account Broker to join our team at Get Recruited (UK) Ltd. As a Senior Insurance Account Broker, you will be responsible for taking over an existing book of Commercial Business, providing a market-leading broking service,...

  • Field Care Team Leader

    1 month ago

    Coventry, Coventry, United Kingdom Unique Senior Care Full time

    Field Care Supervisor Role- Comprehensive training and advancement opportunitiesUnique Senior Care is looking for a dedicated Field Care Supervisor to become a vital part of our esteemed Coventry Community Team. This position involves supporting both Clients and Caregivers in their daily activities, ensuring that the highest standards of care are maintained....

  • Emergency Response Coordinator

    1 week ago

    Coventry, Coventry, United Kingdom Reed Talent Solutions Full time

    {"title": "Emergency Call Handler", "description": "Job SummaryWe are seeking a skilled Emergency Call Handler to join our team at Cadent Gas. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their safety and satisfaction.Key ResponsibilitiesRespond to incoming gas emergency...

  • Emergency Response Coordinator

    1 week ago

    Coventry, Coventry, United Kingdom Reed Talent Solutions Full time

    {"title": "Emergency Call Handler", "description": "Job SummaryWe are seeking a skilled Emergency Call Handler to join our team at Cadent Gas. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their safety and satisfaction.Key ResponsibilitiesRespond to incoming gas emergency...

  • Veterinary Surgeon Leader

    5 hours ago

    Coventry, Coventry, United Kingdom Vets Now Full time

    Senior Veterinary Surgeon OpportunityAre you a dedicated and skilled Veterinary Surgeon looking to take on a leadership role in a dynamic and supportive environment? Vets Now Coventry invites you to join our team as a Senior Veterinary Surgeon, where you'll have the opportunity to mentor and inspire your colleagues while delivering exceptional patient...

  • Veterinary Surgeon Leader

    6 hours ago

    Coventry, Coventry, United Kingdom Vets Now Full time

    Senior Veterinary Surgeon OpportunityAre you a dedicated and skilled Veterinary Surgeon looking to take on a leadership role in a dynamic and supportive environment? Vets Now Coventry invites you to join our team as a Senior Veterinary Surgeon, where you'll have the opportunity to mentor and inspire your colleagues while delivering exceptional patient...

  • Emergency Response Coordinator

    19 hours ago

    Coventry, Coventry, United Kingdom Reed Talent Solutions Full time

    {"title": "Emergency Call Handler", "description": "Job SummaryWe are seeking a skilled Emergency Call Handler to join our team at Cadent Gas. As a key member of our customer service team, you will be responsible for handling incoming gas emergency calls, providing a first-class experience to customers, and ensuring that the correct action is taken to...

  • Emergency Response Coordinator

    23 hours ago

    Coventry, Coventry, United Kingdom Reed Talent Solutions Full time

    {"title": "Emergency Call Handler", "description": "Job SummaryWe are seeking a skilled Emergency Call Handler to join our team at Cadent Gas. As a key member of our customer service team, you will be responsible for handling incoming gas emergency calls, providing a first-class experience to customers, and ensuring that the correct action is taken to...

  • Care Team Leader

    3 days ago

    Coventry, Coventry, United Kingdom Unique Senior Care Full time

    Field Care Supervisor OpportunityAbout Unique Senior CareUnique Senior Care is a leading provider of home care services in the Midlands, dedicated to supporting the elderly in maintaining their independence and living in their own homes. We offer bespoke packages of personalized companionship and care, tailored to meet the unique needs of each individual.Job...

  • Care Team Leader

    3 days ago

    Coventry, Coventry, United Kingdom Unique Senior Care Full time

    Field Care Supervisor OpportunityAbout Unique Senior CareUnique Senior Care is a leading provider of home care services in the Midlands, dedicated to supporting the elderly in maintaining their independence and living in their own homes. We offer bespoke packages of personalized companionship and care, tailored to meet the unique needs of each individual.Job...

  • Senior Insurance Account Broker

    5 days ago

    Coventry, Coventry, United Kingdom Get-Recruited (UK) Ltd Full time

    Senior Insurance Account Broker OpportunityWe are seeking an experienced Senior Insurance Account Broker to join our team at Get-Recruited (UK) Ltd. As a Senior Account Broker, you will be responsible for taking over an existing book of Commercial Business, providing a market-leading broking service, and maintaining business relationships with clients.Key...

  • Senior Insurance Account Broker

    5 days ago

    Coventry, Coventry, United Kingdom Get-Recruited (UK) Ltd Full time

    Senior Insurance Account Broker OpportunityWe are seeking an experienced Senior Insurance Account Broker to join our team at Get-Recruited (UK) Ltd. As a Senior Account Broker, you will be responsible for taking over an existing book of Commercial Business, providing a market-leading broking service, and maintaining business relationships with clients.Key...

  • Accounting Supervisor

    1 month ago

    Coventry, Coventry, United Kingdom Hays Senior Finance Full time

    Financial Controller Employer Hays Senior Finance Location Coventry, England, West Midlands Salary Competitive package with bonus and benefits Job Overview Our client is a prominent player in the precision manufacturing sector, backed by private equity. Role Responsibilities This position calls for a technically proficient individual who...

  • Claims Support Specialist

    3 weeks ago

    Coventry, Coventry, United Kingdom Keoghs LLP Full time

    Job SummaryWe are seeking a highly organized and motivated File Management Assistant to join our team at Keoghs LLP. As a File Management Assistant, you will play a crucial role in supporting the Lead and Assistant File Handlers in the progression and resolution of files.Key ResponsibilitiesInitial File Processing: Undertake initial steps on a file,...

Senior Call Handler

3 months ago

Coventry, Coventry, United Kingdom Reed Business Support Full time
A great opportunity to work for an excellent organisation as a Senior Call Handler.

This role is on a temporary basis through until the end of August 2023


In this role you would be responsible for managing staff within the call centre by allocating key tasks to call handlers, dealing with difficult or complex calls.

They will promote improvement within the call centre by monitoring the team's performancethrough active management of KPIs, reviewing the training and development needs of the team as well as dealing with complaints and feedback.


This role will provide and promote a culture of excellent customer service within the team, their role is to support, motivate and manage the Call Handling team to ensure an accurate and timely response to all calls.