Medical Receptionist

1 month ago


Taunton, United Kingdom Crown Medical Centre (GP practice) Full time

**Job Title**:Receptionist / Administrator / Secretary Post**

**Main purpose of Post**: To provide a point of contact for patients and act as a focal point of communication between patients, doctors and other primary healthcare team members.

**Main responsibilities of the job to include**:

- Front of house customer service and signposting
- Helping patients with queries on the phone/face to face
- Booking appointments
- General administrative duties (e.g. scanning)
- Specialist administrative duties (e.g. notes summarising, coding)
- Secretarial duties (e.g. typing dictations, processing referrals)

We are looking for someone who is comfortable using different IT systems, has excellent customer service skills and an enthusiasm to learn.

Previous experience in a similar role is an advantage although full training will be given.

**Overview of our organisation**

The team at Crown is forward thinking and dynamic. Above all it is a very friendly place to work with lots of flexibility and plenty of opportunities to learn and develop in a very supportive environment.

**Qualifications:

- **_Essential criteria_
- GCSE in Maths and English grade 4 or above (or equivalent)

**Key skills:

- **_Essential criteria_
- Highly motivated individual Flexibility with regards to hours/covering shifts Enthusiastic approach Team player

**Experience:

- ** _Essential criteria_

**Desirable criteria**
- Experience of working with patients in the NHS and ideally in a primary care setting Use of IT systems in general practice

**Salary**: £9.80-£10.50 per hour

**Benefits**:

- Company pension
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Work Location: One location

Application deadline: 14/04/2023
Reference ID: A1198-23-25251


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