Medical Receptionist

3 weeks ago


Taunton, United Kingdom College Way Surgery Full time

College Way Surgery is looking for a part-time Medical Receptionist to join our friendly practice team.

Applicants should have a good standard of education (GCSE English and Mathematics at grade C or above (or equivalent qualifications)). Competent computer users preferred.

Experience of working within General Practice or the NHS is advantageous, but not essential as training will be given. The surgery uses EMIS Web clinical system.

Allocated shifts will be between our surgery opening times of 8.00 am and 6.30pm Monday-Friday (with flexibility to stay later on occasion when required) and additional Enhanced Access shifts by rotation.

Responsibilities include:

- Ensuring that patient confidentiality is maintained at all times
- Making new and follow-up appointments for patients
- Answering general enquiries & explaining surgery procedures to patients
- Answering incoming calls and transferring them to recipients as required.
- Receiving and recording messages for GPs and requests for home visits
- Receiving and recording messages for District Nurses, Health visitors etc.
- Receiving payments for non-NHS services and issuing / storing receipts
- Booking in new patient’s notes, sorting notes and filing.
- Registering new patients
- Phoning test results to patients
- Ensuring that the reception and waiting areas are kept clean and tidy

Following additional training, receptionists may also be expected to operate the Prescription phone lines and to prepare repeat prescriptions for the doctors.

**Job Types**: Part-time, Permanent
Part-time hours: 20-25 per week

**Salary**: £10.45-£10.97 per hour

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- Overtime
- Weekend availability

Application question(s):

- Do you want to work in Primary Care?

**Education**:

- GCSE or equivalent (required)

Work Location: In person

Application deadline: 21/05/2023
Reference ID: CWS0523



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