Amu Ward Receptionist

Ward Receptionist Band 2

Come and join our friendly AMU Reception Team at Musgrove Park Hospital in a role which will make a difference to patient care.

We are seeking to recruit a highly motivated Receptionist to join our Team for 37.5 hours per week.

The post holder will provide a high standard of administrative and clerical support to the Acute Medical Unit. Main Reception operates 7 days a week, 24/7, Shifts will consist of 0700-1930 and 1100-2330. Flexibility and weekend\bank holiday working is essential. The post holder will require sound keyboard skills and good knowledge of the Microsoft Suite.

You will have excellent communication skills both face to face and on the telephone. The post requires flexibility and the ability to deal with varied administrative duties, IT systems, working under pressure and changing priorities. Good problem solving skills are essential. You will be pleasant and approachable and able to manage your work load effectively.

Training will be provided for all computer systems.
- Admit, transfer and discharge patients using various computer systems.
- Answering telephone, taking messages and passing to appropriate personnel.
- Use computers for data input and retrieval as appropriate, including scanning and uploading on to the electronic patient record all client related documents.
- To provide a friendly, effective reception, advice and information service to patients, colleagues and visitors to the ward.
- Support and assist the other receptionists / nursing staff in the day to day management of the ward and contribute to the care environment and carry out general administrative duties.
- To maintain electronic patient records, including the use of MAXIMS and EPRO.
- Training will be provided

Musgrove Park Hospital in Taunton, part of Somerset NHS Foundation Trust, is a successful, progressive and ambitious District General Hospital, the largest in Somerset, providing acute and community services to over 600,000 people living in Somerset.

As an organisation, the NHS offers a wide range of benefits including flexible working, pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.

The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone’s throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.

There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will experience the best of both in Somerset, the countryside and the cosmopolitan - there is truly something for everyone
- To provide a friendly, effective reception, advice and information service to patients, colleagues and visitors to the ward.
- Support and assist the other receptionists / nursing staff in the day to day management of the ward and contribute to the care environment and carry out general administrative duties.
- To maintain electronic patient records, including the use of MAXIMS and EPRO.
- All staff are expected to work to the Trust Values: - Outstanding Care
- Working Together
- Leading and Listening

The duties listed are not exhaustive and may be varied from time to time. The post holder will be expected to undertake other duties as appropriate and as requested by his/her manager.