Ward Receptionist

3 weeks ago

Taunton, United Kingdom Somerset NHS Foundation Trust Full time

We have an exciting opportunity for a receptionist in our friendly Children's Unit on a permanent, full-time basis. You will be working closely with clinical colleagues to ensure our patients and families receive the highest standard of care.

The role requires someone who has a great level of attention to detail and good organisational skills for managing in a busy environment. Excellent communication and customer service skills are essential for dealing with colleagues, patients and families.

The post holder will be required to admit/discharge and transfer patients, answer telephone enquiries, create appointments and arrange transport for patients. The post holder will be responsible for ensuring the reception area is tidy & well organised and that office supplies and stationary are ordered and kept stocked up.

The NHS offers a huge range of exciting and challenging opportunities for people who are passionate about making a difference.

You will become part of a talented, passionate team of people committed to providing the best care and treatment to patients.

You will also enjoy one of the most competitive and flexible benefits packages offered by any employer in the UK. Not to mention exclusive NHS discounts including the Blue Light Card.
- Communicate with patients, colleagues, internal and external contacts in a courteous, professional and timely manner at all times by various methods i.e., telephone, written, face to face.
- To maintain strict confidentiality within the department at all times.
- Make judgement when dealing with enquires, to resolve problems for patients and staff.
- Request and trace patient’s notes checking any requests from other departments.

Please see the Job Description for further information.

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