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Customer Service
4 months ago
Thriving Business
- Growing Company
**About Our Client**:
The clients contact centre has a 24/7 Multifunctional site and is committed to the delivery of services to our tenants and customers. This service is high quality, flexible and focused around customer's needs and preferences.
The position is based in a modern head office in Birkenhead which is easily accessible from most transport links.
- Taking calls from customers (high volume)
- Dispute resolution
- Excellent communication skills, both verbal and written will also be required.
- Identify enquiry types and customer needs within a wide range of issues
**The Successful Applicant**:
- Excellent customer service background
- Be about the commit to shift patterns (15:00 - 23:00) and night shifts (23:00 - 07:00)
- adaptable and flexible in your approach to working as you may be asked to provide cover for some bank holidays.
- Be able to commute to full time office based
- The ability to organise and prioritise work plus the desire to deliver a high quality standard of work
**What's on Offer**:
- Company pension
- On-site gym
- On-site parking
- Easy access via public transport
- salary of 24-25k
- 25 days Holiday
- Health care Cash Plan
- A subsidised on-site gym
- Contact
- Kriss Mcarthur
- Quote job ref
- JN-052023-6049998
- Phone number
- +44 151 255 3765