Customer Service Assistant

1 week ago


Barnsley, United Kingdom Berneslai Homes Full time

**Salary**:£21,575 to £21,968
**Working Arrangements**: Full Time
**Hours of Work**:37 hours per week
**Status of Employment**:Fixed Term until June 2024

This post closes at 11.59 pm on the date specified.

Berneslai Homes is a successful, award winning social housing provider and employer, managing homes on behalf of Barnsley Council. You’ll be joining us at a really exciting time as we’re on an ambitious transformation journey and we’ve developed a number of new positions to make sure we have the right resources and people to fulfil our vision**:_Creating great homes and communities with t_**_he people of Barnsley._**

Our ‘3 Cs’ values are at the heart of all we do here - we promise to always put the **Customer first**, have a **Can do **attitude to make change happen, and stay **Curious** to make sure we get things right. Working for us offers you a chance to embrace our values and play a real part in improving homes and communities throughout Barnsley.

***

**The Customer Service Assistant role:
There has never been a more exciting time to join our Customer Services Team, we’ve introduced a new role to help us listen to our customers and learn from what they are telling us.

Are you able to work effectively as part of a team and have a positive attitude towards change? If so, you could be exactly who we’re looking for

**Key duties and responsibilities of our Customer Service Assistant**:

- Provide administrative support to ensure the effective delivery of our Customer Services team, with a particular focus on Your Comments Count policy.
- Take minutes at meetings and events
- Assist in preparing regular communications for volunteers, tenants, staff, and Board
- Providing answers to basic customer telephone and social media enquiries

**What we’re looking for in our Customer Service Assistant**:

- 4 GCSE’s Grade 4 or above, or equivalent
- Ability to demonstrate a positive, flexible approach to team working

**What you might be asking is, why work for us?**

We are proud to be an IIP Gold Accredited Organisation and we put our people first By joining Berneslai Homes, you will have access to a wide range of employee benefits including:

- Agile Working Packages
- Excellent Pension Scheme
- Discounted Gym Membership
- Health & Wellbeing Checks
- Fantastic Training and Development Opportunities

**Shortlisting and Interview Dates**

For an informal discussion about the role, please Joanne Cooke, Senior Customer Services Officer on 01226 774376

***

CVs will not be accepted.



  • Barnsley, United Kingdom Customer Service and Call Centres Full time

    Job Title: Customer Service Assistant **Salary**: £24,000 per annum (Potential monthly bonus and Christmas bonus) Location: Barnsley Contract: Permanent, full time, 40 hours per week Hours: Monday to Friday shifts between 7am - 6pm (one in three Saturdays 8am-12pm) COMPANY PROFILE A Leading UK company with a great Nationwide Brand within the motor...


  • Barnsley, United Kingdom Perfect Placement Automotive Recruitment Full time

    **Customer Service Assistant - Barnsley** - Basic salary £24,000 (OTE £25,800) - 40 Hours - Monday to Friday - 1 in 3 Saturday mornings required (paid as overtime) - Company benefits - Join a Longstanding and Trusted Client of Ours Our client a well-established Accident Repair Bodyshop is seeking a Customer Service Assistant to Join their Team. You must...


  • Barnsley, United Kingdom Stash Self Storage Ltd Full time

    We are looking for a Customer Service Assistant for our site at Barnsley. **As a Customer Service Assistant, you will be responsible for**: - Drive sales - Maximize store profitability by promoting rental services & add on sales. - Ensure that a high level of customer service is always delivered. - Handling customer enquiries. - Providing quotations to new...


  • Barnsley, United Kingdom Central England Co-operative Full time

    Location- BARNSLEY - Department- Customer Services Assistant - Advertising Salary- £10.75 per hour - Vacancy Type- Permanent - Hours Per Week- 12 - Company Name- KERESFORTH HILL ROAD - 100803 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and communities...


  • Barnsley, Barnsley, United Kingdom Central England Co-operative Full time

    Location- BARNSLEY Department Customer Services Assistant Advertising Salary £10.75 per hour Vacancy Type Permanent Hours Per Week 20 Company Name CARLTON ROADWhat will you be doing?:***If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and communities interests you, then read on.We're...


  • Barnsley, United Kingdom Harvest Energy Full time

    **Are you looking for a varied, stable and rewarding opportunity in convenience retail?** At Harvest Energy we have a reputation of excellence in everything we do. Both our customers and colleagues, the heartbeats of our business, continue to be our number one priority as our business continues to grow. We have an exciting opportunity for a **Retail...


  • Barnsley, United Kingdom Compass Group Full time

    **What we’ll give**: **Customer Services Assistant - ASDA Cortonwood** - £9.50 per hour - Zero hour contract We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: - To help with the cost of living crisis throughout this winter, Compass will be providing a free meal...


  • Barnsley, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Customer Service Assistant/Supervisor -Barnsley** **Hours per week: 24 hours per week,** **Hourly rate: £11.50 - £13.50 per hour** **This role is a mixed shift pattern therefore you must be available to cover days, evening shifts, night shifts and weekend shifts. This role will predominantly be evening shifts.** **If working between the...


  • Barnsley, United Kingdom Berneslai Homes Full time

    **Working Arrangements**: Part Time **Hours of Work**: 18.5 hours - Wednesday PM, Thursday and Friday. **Status of Employment**:Permanent This post closes at 11.59 pm on the date specified. Berneslai Homes is a successful, award winning social housing provider and employer, managing homes on behalf of Barnsley Council. You’ll be joining us at a really...


  • Barnsley, United Kingdom Dye & Durham Corporation Full time

    **Customer Service Colleague - Barnsley - Onsite** **WHO ARE WE?** Are you looking to build an exciting and dynamic career at a company with prestigious blue-chip clients and international reach? Dye & Durham, a leading global provider of cloud-based software and technology solutions, is focused on an unwavering commitment to customer excellence and to the...


  • Barnsley, United Kingdom Direct Line Group Full time

    **About us** Here at Direct Line Group Auto Services, we genuinely care about what we do and aim to provide a phenomenal level of service for our customers. We know that our customer's vehicles make getting from A to B that much easier, whether it's to do the weekly shop, the school run or to get things delivered, it's all important. **What you'll be...


  • Barnsley, Barnsley, United Kingdom B&M Full time

    B&M Retail are currently recruiting for Customer Service Assistants to join our brand new team for our store opening in Cortonwood Shopping Park, Barnsley These are part-time positions, working 16 to 20 hours a week in our Customer Service, Replenishment or Shop Floor departments.Are your looking for a fast paced and challenging role in a busy and high...


  • Barnsley, United Kingdom Dye & Durham Corporation Full time

    **Customer Service Colleague - Barnsley - Onsite** **WHO ARE WE?** Are you looking to build an exciting and dynamic career at a company with prestigious blue-chip clients and international reach? Dye & Durham, a leading global provider of cloud-based software and technology solutions, is focused on an unwavering commitment to customer excellence and to the...


  • Barnsley, Barnsley, United Kingdom Dye & Durham Corporation Full time

    Customer Service Colleague - Barnsley - OnsiteWHO ARE WE?Are you looking to build an exciting and dynamic career at a company with prestigious blue-chip clients and international reach? Dye & Durham, a leading global provider of cloud-based software and technology solutions, is focused on an unwavering commitment to customer excellence and to the personal...


  • Barnsley, United Kingdom The Curve Group Full time

    We are seeking a Customer Service Representative to join our team and assist our clients with their financial service needs. As a Customer Service Representative, you will be responsible for analyzing and understanding the market to provide the best possible service to our clients. **Duties**: - Analyze and understand the market to provide the best...


  • Barnsley, United Kingdom LCD KING Full time

    **About Us**: - LCD King is a trusted mobile repair company with years of experience and a commitment to providing high-quality service. Whether our customers need a quick fix or a full refurbishment, our team of experts is ready to help. We take pride in offering a high-quality repair service that is both cost-effective and efficient. Our technicians are...


  • Barnsley, United Kingdom Berneslai Homes Full time

    **Working Arrangements**: Full Time **Hours of Work**: 37 hours a week **Status of Employment**:Fixed Term until 28 April 2025 This post closes at 11.59 pm on the date specified. Berneslai Homes is a successful, award winning social housing provider and employer, managing homes on behalf of Barnsley Council. You’ll be joining us at a really exciting...


  • Barnsley, United Kingdom Central England Co-operative Full time

    Location- BARNSLEY - Department- Customer Services Assistant - Advertising Salary- £10.75 per hour - Vacancy Type- Fixed Term - Hours Per Week- 18 - Company Name- CARLTON ROAD - 100772 - Contract Dates- 6 Months **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers,...


  • Barnsley, United Kingdom Central England Co-operative Full time

    Location- BARNSLEY - Department- Customer Services Assistant - Advertising Salary- £10.75 per hour - Vacancy Type- Permanent - Hours Per Week- 18 - Company Name- CARLTON ROAD - 100772 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and communities...


  • Barnsley, United Kingdom CarStore Full time

    **Customer service advisor** **CarStore Direct Pod Advisor** **Location: Barnsley (Brampton)** **Hours: Full Time (40 Hours Per Week)** **A basic salary of £25,000 with, pension, critical illness pay, life assurance, single health care, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales...