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Customer Service Advisor
1 week ago
We are seeking a Customer Service Representative to join our team and assist our clients with their financial service needs. As a Customer Service Representative, you will be responsible for analyzing and understanding the market to provide the best possible service to our clients.
**Duties**:
- Analyze and understand the market to provide the best possible service to clients
- Assist clients with their financial service needs, including account inquiries, transactions, and problem resolution
- Educate clients on financial products and services that may benefit them
- Maintain accurate records of client interactions and transactions
**Skills**:
- Excellent communication skills, both verbal and written
- Strong analytical skills to understand market trends and provide the best possible service to clients
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving skills to assist clients with their financial service needs
- Proficient in Microsoft Office Suite
**Benefits**:
- Competitive salary based on experience
- Health insurance benefits
- Retirement plan
- Paid time off
- Opportunities for career advancement
**Requirements**:
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to work flexible hours including evenings and weekends if needed
**Job Types**: Full-time, Permanent
**Salary**: £25,000.00-£35,000.00 per year
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
Work Location: One location
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