Customer Service Advisor
5 months ago
**Andy File Associates Limited are working as a Recruitment Business on behalf of our client with regards this temp position**
Customer Service Advisor
**Starting from**: ASAP
**Till**: Temporary Ongoing
**Purpose of the Role**
The main purpose of this role is to process all customer orders accurately and in a timely fashion and ensure customer’s orders are all acknowledged correctly.
**Main Responsibilities**
- Maintaining accurate records of customer communications and relevant correspondence
- Building and strengthening relationships with customers and calling pro-actively whether with good or bad news
- Endeavoring to ensure that the relationship with our customers is second to none
- Progressing customer orders to ensure they are delivered on time
- Liaising with other departments to ensure a high level of customer service
**Skills & attributes**
- Outgoing, positive and friendly personality
- Good administrative and organisational skills
- Excellent telephone skills
- Good problem solving skills
- Team Commitment
- A good level of IT literacy
**Hours**: 39 hours per week - 8.30am - 5.00 pm Monday to Thursday and 4.00 pm finish on Friday
**Reporting to**: Customer Service Supervisor and your job title will be Customer Service Advisor
**While temping via Andy File Associates your hourly rate will be** : £11.00 ph
**Location**: Darton, Barnsley, S75
**Length of contract**: Temporary ongoing
**Job Type**: Temporary contract
**Salary**: £11.00 per hour
**Benefits**:
- Company pension
- Discounted or free food
- On-site parking
**Job Types**: Full-time, Temporary contract
**Salary**: £11.00 per hour
**Benefits**:
- Canteen
- Company pension
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Barnsley: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: CS -RT
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