Customer Service Advisor

5 months ago


Barnsley, United Kingdom Andy File Associates Ltd Full time

**Andy File Associates Limited are working as a Recruitment Business on behalf of our client with regards this temp position**

Customer Service Advisor

**Starting from**: ASAP

**Till**: Temporary Ongoing

**Purpose of the Role**

The main purpose of this role is to process all customer orders accurately and in a timely fashion and ensure customer’s orders are all acknowledged correctly.

**Main Responsibilities**
- Maintaining accurate records of customer communications and relevant correspondence
- Building and strengthening relationships with customers and calling pro-actively whether with good or bad news
- Endeavoring to ensure that the relationship with our customers is second to none
- Progressing customer orders to ensure they are delivered on time
- Liaising with other departments to ensure a high level of customer service

**Skills & attributes**
- Outgoing, positive and friendly personality
- Good administrative and organisational skills
- Excellent telephone skills
- Good problem solving skills
- Team Commitment
- A good level of IT literacy

**Hours**: 39 hours per week - 8.30am - 5.00 pm Monday to Thursday and 4.00 pm finish on Friday
**Reporting to**: Customer Service Supervisor and your job title will be Customer Service Advisor
**While temping via Andy File Associates your hourly rate will be** : £11.00 ph

**Location**: Darton, Barnsley, S75

**Length of contract**: Temporary ongoing

**Job Type**: Temporary contract

**Salary**: £11.00 per hour

**Benefits**:

- Company pension
- Discounted or free food
- On-site parking

**Job Types**: Full-time, Temporary contract

**Salary**: £11.00 per hour

**Benefits**:

- Canteen
- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Barnsley: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: CS -RT



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