Operations Administrator

4 weeks ago

London, United Kingdom Home-Start Barnet Full time

**JOB DESCRIPTION**

**Job Title: Operations Administrator**

Location: Avenue House, 17 East End Road, London N3 3QE

Hours 35 hours per week, working 5days. Part time or job share will be considered

Duration: Permanent

Reporting To: Training and Operations Manager

**Salary**: £26,511 (plus 5% employer’s pension contribution)

Job Purpose

The Operations Administrator has a pivotal role in the co-ordination and implementation of office procedures and engagement across a range of stakeholders. This is a multifaceted role, and the post holder will be the first point of contact for external stakeholders, while providing core administrative support to the organisation and its projects.

**MAIN RESPONSIBILITIES**

**Office Administration**
- To provide a warm, friendly and professional welcome to all callers and visitors and direct them accordingly
- Provide central administrative support to the charity, such as meeting and hospitality arrangements, room bookings and setting up
- Make sure that office equipment, furniture and general environment is kept organised and tidy
- Coordinate and oversee external room bookings to include overseeing the administration and room set up
- Provide administrative support for ad hoc events, trips and activities
- Accurate minute taking at trustee board meetings, team meetings and AGM
- Assist with preparing paperwork and folders for coordinators and managers, such as for assessments, visits, volunteers and training courses, ensuring that levels are maintained
- Providing administrative support to assist in the recruitment and support of volunteers, completing DBS and reference checks

**Communications and Engagement**
- Nurture corporate and community partnerships in order to build awareness of the charity and support fundraising aims.
- Write letters of thanks to supporters and manage engagement through regular contact
- Update, and manage content for HSB’s website.
- Work with Family Services Team to collate case studies, photographs and information from projects
- Working closely across the team, develop a calendar of social media content that meets the organisation’s objectives and goals and considers different audience needs
- Help create content/materials for projects and campaigns, including but not limited to volunteer recruitment, fundraising and events activities
- Support the organisation and promotion of events to support the charity’s overall aims.
- Support engagement across different social channels through building interactions with individuals and other channels where appropriate, including researching hashtags and communities of relevance etc

**Other**
- Make sure data is properly looked after and used (e.g. family stories and information, supporter data)
- Maintain confidentiality at all times and ensure that the office environment is conducive to data protection
- Safeguard the assets and reputation of HSBBH in all external communications
- Recognise and accept responsibility for own personal development. Fully participate in HSB’s appraisal system and personal development planning process on a regular basis.
- Comply with HSB’s standards of information governance, data security and protection, and documented systems and procedures.
- Work within the policy framework of HSB including code of conduct, maintaining confidentiality and safeguarding
- To carry out any other duties as directed by the CEO or Operations Manager in support of the charity’s aims.

This job description is an outline only and the post holder may be required to undertake other duties and consider changing circumstances.

**PERSON SPECIFICATION**

**Experience**

1. Minimum of two years’ experience in office administration or a similar role

2. Experience of working to deadlines in a pressured work environment

3. Experience in organising and delivering events.

4. Experience of managing social media presence in a non-personal setting.

**Skills and Abilities**

5. Ability to deal sensitively with people experiencing distress, in person or on the telephone

6. Excellent communication and interpersonal skills, with the ability to build and maintain relationships internally and with external stakeholders.

7. Excellent organiser with the ability to effectively prioritise tasks and work autonomously to deadlines

8. Very good literacy and numeracy skills, as relevant to the work environment

9. Very good administrative skills including accurate minute-taking and typing

10. Ability to work on your own initiative, seeking support when needed

11. Ability to use formatting tools and creative document design

12. Ability to update and maintain websites using a content management system (CMS).

13. Basic graphic design and image editing skills.

14. The ability to produce compelling and creative copy for marketing materials.

15. Attention to detail and accuracy.

16. Excellent IT skills with a good working knowledge of Microsoft Office and the ability to troubleshoot comm

  • Operations Administrator

    1 month ago

    London, United Kingdom Hunter Merrifield Full time

    Merrifield Consultants are thrilled to partner with one of the UK's professional bodies for science which has a worldwide membership of over 12,000. We are looking for a proactive, energetic and well-organised **Operations Administrator** to support the Director of Finance and Operations (DFO) in the administration and running of the professional body for...

  • Operations Administrator

    1 month ago

    London, United Kingdom University of Wales Trinity Saint David Full time

    **Job Ref** **50889** **Location** **London** **Salary** **Grade 3 / £21,197 - £23,144 per annum + London Weighting Allowance (Prorata)** Vacancy Reference: 50889 Operations Administrator Part Time, permanent (22.2 Hours, 0.6fte) -Weekend Delivery **Salary**: Grade 3 / £21,197 - £23,144 per annum + London Weighting Allowance (Prorata) Location:...

  • Operations Administrator

    1 week ago

    London, United Kingdom Practi Full time

    Job Summary: We are seeking a motivated and detail-oriented Operations Administrator to join our growing team. As an Operations Administrator at Practi, you will play a crucial role in ensuring the smooth operation of our health-tech platform. You will be responsible for managing customer queries, assisting with onboarding practices, and handling sensitive...

  • Operations Administrator

    1 week ago

    London, United Kingdom Practi Full time

    Job DescriptionJob Summary: We are seeking a motivated and detail-oriented Operations Administrator to join our growing team. As an Operations Administrator at Practi, you will play a crucial role in ensuring the smooth operation of our health-tech platform. You will be responsible for managing customer queries, assisting with onboarding practices, and...

  • Operations Administrator

    1 week ago

    London, United Kingdom Practi Full time

    Job Summary: We are seeking a motivated and detail-oriented Operations Administrator to join our growing team. As an Operations Administrator at Practi, you will play a crucial role in ensuring the smooth operation of our health-tech platform. You will be responsible for managing customer queries, assisting with onboarding practices, and handling sensitive...

  • Operations Administrator

    1 month ago

    London, United Kingdom University of Wales Trinity Saint David Full time

    **Job Ref** **50923** **Location** **London** **Salary** **£21,197 per annum plus £3,654 London Weighting Allowance per annum** - ABOUT US - The Institute of Inner City Learning (IICL) is one of the University of Wales Trinity Saint David’s four Institutes with campuses in Birmingham and London. The IICL has multiple intakes per annum, delivers...

  • Operations Administrator

    16 hours ago

    London, United Kingdom Royal Opera House Full time

    **Fixed term contract for 6-months** **Full time; 40 hours per week** **Salary: £30,000 per annum** **Based in: Covent Garden, London** The Royal Opera House continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. The Operations Department,...

  • Operations Administrator

    2 days ago

    London, United Kingdom Chemistry London Full time

    A brilliant opportunity for an Operations Administrator to join a truly world class company whose founders are team of hugely successful tech entrepreneurs with years experience of creating and growing a number of highly successful tech start ups. They hire the best and brightest talent to bring their products to life and are now looking for a Operations...

  • Administration Operative

    4 weeks ago

    London, United Kingdom Lynx Employment Services Ltd Full time

    On behalf of our client we are seeking a detail-oriented **Administration Operative ** to support their Estates Management Team in the **London** area. **Responsibilities**: - To support the Estates Management in the provision of maintenance Services with day - Ensure that defined administrative functions of the department are carried out in a timely...

  • Operations Administrator

    1 month ago

    London, United Kingdom McKinlay Law Full time

    Expanding corporate law firm are looking for administrator to assist the office manager with a broad range of operations, administration and accounts duties. Whilst experience in a law firm is ideal they will happily see someone who has worked within a professional services environment. Administration, scanning, archiving Compliance / anti-money...

  • Operations Administrator

    1 month ago

    London, United Kingdom Human Rights Watch Full time

    **FIXED-TERM, FULL-TIME JOB VACANCY** **OPERATIONS ADMINISTRATOR** **Operations Department** **London Office** **Application Deadline: Open Until Filled** The Operations Department of Human Rights Watch (HRW) is seeking applicants for the position of Operations Administrator to provide day-to-day support in ensuring the smooth and efficient running of...

  • Operations Administrator

    16 hours ago

    London, United Kingdom European Medical Journal Full time

    Join EMJ as an Operations Administrator and be the driving force behind our success! Are you proactive, organised, and ready to take on the world of operations? EMJ is searching for an Operations Administrator to play a pivotal role in our high-performing company. As part of our dynamic team, you'll tackle office administration, logistics, IT, hardware...

  • Operations Administration Assistant

    1 month ago

    London, United Kingdom Social Interest Group Full time

    **Operations Administration Assistant** Do you have a genuine passion and felt purpose to help people? Would you say that you believe everyone deserves a second chance regardless of their past circumstances? Would you like to be part of an organisation that supports, cares and empowers these individuals? If you have said yes to all of the questions above,...

  • Operations Administrator

    1 month ago

    London, United Kingdom Tate Full time

    Operations Administrator £25,000 - £30,000 Cenrtal London Start ASAP My client an engineering recruitment consultancy is seeking an Operations Administrator to join their vibrant, successful, growing sales team. The role will be integral to the business and your main area responsibility will be the upkeep and maintenance of the CRM and database...

  • Operations Administrator

    1 week ago

    Greater London, United Kingdom Practi Full time

    Job Summary: We are seeking a motivated and detail-oriented Operations Administrator to join our growing team. As an Operations Administrator at Practi, you will play a crucial role in ensuring the smooth operation of our health-tech platform. You will be responsible for managing customer queries, assisting with onboarding practices, and handling sensitive...

  • Operations Administrator

    1 week ago

    Greater London, United Kingdom Practi Full time

    Job Summary: We are seeking a motivated and detail-oriented Operations Administrator to join our growing team. As an Operations Administrator at Practi, you will play a crucial role in ensuring the smooth operation of our health-tech platform. You will be responsible for managing customer queries, assisting with onboarding practices, and handling sensitive...

  • Operations Administrator

    1 week ago

    Greater London, United Kingdom Practi Full time

    Job Summary: We are seeking a motivated and detail-oriented Operations Administrator to join our growing team. As an Operations Administrator at Practi, you will play a crucial role in ensuring the smooth operation of our health-tech platform. You will be responsible for managing customer queries, assisting with onboarding practices, and handling sensitive...

  • Operations Administrator

    1 month ago

    London / Gatwick Airport, United Kingdom British Airways Full time

    We’re looking for an enthusiastic and proactive Operations Administrator with a willingness to learn and desire to build a career with BA Euroflyer. You will be providing effective and comprehensive administrative support to the Air Operations department, with the main focus on Crew Training admin. **Your new role**: - Provide general administration...

  • Operations Administrator

    7 days ago

    London, United Kingdom SJOG Hospitaller Services Full time

    Operations Administrator - Modern Day Slavery Services **Covering all Modern day Slavery Services, Nationally** Base of work: London Hours: 37.5 hours per week (Full Time) **Salary**: £24,453.00 per year Contract Type: Full time, permanent We are excited to be recruiting for an Operations Administrator to join the team covering the Homelessness and...

  • Operations Administrator

    1 month ago

    London, United Kingdom PDR Solutions Full time

    Our client, a market leading design and manufacturing company, are looking to add a dynamic **Operations Administrator** to their growing team. The role contributes to the success of the company by providing **administration support** whilst ensuring the delivery of **outstanding customer service**. Your Responsibilities will include: - Maintaining the...