Operations Administrator

2 weeks ago

London, United Kingdom European Medical Journal Full time

Join EMJ as an Operations Administrator and be the driving force behind our success

Are you proactive, organised, and ready to take on the world of operations? EMJ is searching for an Operations Administrator to play a pivotal role in our high-performing company. As part of our dynamic team, you'll tackle office administration, logistics, IT, hardware lifecycle management, process optimisation and various ad-hoc tasks. Your contributions will shape our future, preparing us for growth and expansion.

**What We Offer**
- Join an incredibly experienced Operations team who can support you in developing your operational and administrative skill set.
- Excellent training and development opportunities within the team, helping you become the best version of yourself.
- Regular socials and Summer Ball (overnight stay at a fabulous location in the UK, company rewards and recognition), private medical insurance, mental health support, paid volunteering day, dedicated buddy program and eligibility for a company-wide bonus scheme.

**Expectations**
- Take control of office processes, equipment monitoring, and workstation support to enhance service efficiency.
- Handle general office needs, from booking meeting rooms to liaising with building reception.
- Keep a 'live' hardware log, tracking IT equipment and strategising for productivity improvement.
- Manage the hardware lifecycle, arranging repairs, renewals, and recycling.
- Administer the shared Operations help desk, ensuring tasks are completed within agreed service level agreements.
- Assist with logistics for congress attendance, bookings, and facilitation.
- Support other administrative duties under the guidance of the Operations Lead.

**Experience Required**
- Eager to develop a career in Operations/Office Management.
- Highly organised, proactive, and a clear communicator.
- Process-oriented and methodical, with a knack for explaining the importance of process to others.
- Detail-oriented, with an eye for spotting improvement opportunities.
- Problem-solving skills and eagerness to learn and continuously improve.
- No job is too small - you understand that each task contributes to the success of yourself and the organisation.

**Key Information**
- **Salary**: £25,000 per annum
- **Hours**: 8.30am - 5pm, Mon-Fri
- **Working pattern**: This is a full-time office based role
- **Location**: Moorgate, London

**About EMJ**

EMJ's purpose is to elevate the quality of healthcare globally, by supporting all healthcare professionals with free and easy access to medical journals and lifelong learning opportunities. We do this to create Gold Medal Winners, enabling healthcare professionals to become the best versions of themselves. Similarly we equip our employees with all the skills, tools and knowledge they need to be in the top 10% of what they do and create Gold Medal Winners in the company.

**At EMJ, we believe in**
- Taking care of your own: We all need to be **proactive **and responsible for our own actions. This will lead to an **inspiring** place to work that we are all **proud **of.
- Going the extra mile: Always give your best performance, this will create a team that is **different** to anything else, full of **hard working, gold medal winners.**:

- Entire buy in: Everyone has **loyalty **to our vision, values, culture, and the long-term goals of EMJ. We are committed to doing so in a **positive** and **passionate** way.

**Application process**:
Your CV will be reviewed by the Recruitment team. If successful, we will be in touch to arrange a telephone call. Following this there will be a 2-stage interview process, one focused on competencies and one on the EMJ values.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Cycle to work scheme
- Financial planning services
- Paid volunteer time
- Private medical insurance
- Referral programme

Schedule:

- Monday to Friday

Ability to commute/relocate:

- London, EC2V 7RS: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have the right to work in the UK?
- What are your salary expectations for the role?
- When are you available to start?

Work Location: In person

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