Aftersales Customer Care Advisor
3 weeks ago
Joining Mitchell Group is not like joining a regular motor business. With an outstanding culture you become a part of the Mitchell Group "family". Benefits include additional long service holiday entitlement, summer and winter half days for School Sports Days and Christmas Plays or well-earned down time, complimentary holidays at our company lodge in Snowdonia, fee use of in-house hairdresser and so much more.
The main areas which the role will be covering are as follows:
- Preparation for the day ahead i.e. printing of job cards, checking details personal and vehicle.
- Check for recalls for the day ahead.
- POLK - maximising the database, contacting customers and booking them in
- Printing of service / MOT reminders and checking that they are correct.
- Follow up calls - Customer Satisfaction Surveys.
- Retention analysis.
- Selling of Extended Warranties and Service Plans.
- Continual database cleansing.
- General administration
- Covering Service Reception in peak periods
The working hours will be Monday - Friday 08:30am - 5:30pm with ½ hour lunch and alternate Saturday mornings 8.30-13.30. The salary will be £24,570 per annum plus bonus.
- Hayley Antrobus
PA to Group Managing Director
Mitchell Group
Stanney Mill Lane
Cheshire Oaks
CH2 4RG
**It’s our people who make the difference**
**Salary**: From £24,570.00 per year
**Benefits**:
- Company pension
- On-site parking
Schedule:
- Every weekend
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location: In person
Application deadline: 22/09/2023
Reference ID: Customer Care Advisor
-
Customer Service Advisor
5 days ago
Chester, United Kingdom Pendragon Vehicle Management Full timeCustomer Service Advisor Location: Ford Chester Part Time- 16 Hour Contract (Weekend Position) A basic salary of £10,400 and a bonus of £1,600 and pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales...
-
Customer Service Advisor
7 hours ago
Chester, United Kingdom Pendragon Vehicle Management Full timeCustomer Service Advisor Location: Ford Chester Part Time- 16 Hour Contract (Weekend Position) A basic salary of £10,400 and a bonus of £1,600 and pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales...
-
Customer Service Advisor
1 day ago
Chester, United Kingdom Pendragon Vehicle Management Full timeCustomer Service Advisor Location: Ford Chester Part Time- 16 Hour Contract (Weekend Position) A basic salary of £10,400 and a bonus of £1,600 and pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services. ...
-
Customer Service Advisor
5 days ago
Chester, United Kingdom Pendragon Plc Full timeCustomer Service Advisor Location: Ford Chester Part Time- 16 Hour Contract (Weekend Position) A basic salary of £10,400 and a bonus of £1,600 and pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales...
-
Customer Service Advisor
4 days ago
Chester, Cheshire, United Kingdom Pendragon Vehicle Management Full timeCustomer Service Advisor Location: Ford Chester Part Time- 16 Hour Contract (Weekend Position) A basic salary of £10,400 and a bonus of £1,600 and pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales...
-
Motorrad Aftersales Advisor
2 weeks ago
Chester, Cheshire, United Kingdom Manpower Group (UK) Full timeHalliwell Jones (Chester) is looking for a Motorrad Aftersales Advisor. Your role The position is located at our Chester Centre which is a fantastic facility consisting of an impressive, recently modernised Aftersales Centre and Bodyshop and BMW and MINI Sales. Your responsibilities: To deal with customer requirements for service and repair in an...
-
Aftersales Advisor
3 weeks ago
Chester, Cheshire, United Kingdom Halliwell Jones Group Full timeHere at Halliwell Jones (Chester) Ltd we have an exciting opportunity for a Motorrad Aftersales Advisor. The position is located at our Chester Centre which is a fantastic facility consisting of an impressive, recently modernised Aftersales Centre and Bodyshop and BMW and MINI Sales. What we can offer you ~22 days holiday plus bank holidays AND your...
-
Motorrad Aftersales Advisor
3 weeks ago
Chester, Cheshire, United Kingdom Halliwell Jones Group Full timeHere at Halliwell Jones (Chester) Ltd we have an exciting opportunity for a Motorrad Aftersales Advisor. The position is located at our Chester Centre which is a fantastic facility consisting of an impressive, recently modernised Aftersales Centre and Bodyshop and BMW and MINI Sales. What we can offer you 22 days holiday plus bank holidays AND your...
-
Service Advisor
1 month ago
Chester, United Kingdom The Solution Automotive Recruitment Full timeJob reference number- JW92- Job Type- Full time- Location- Chester, Cheshire, England- Salary- £24250-£35000 per annum**Job description**: **Service Advisor - Chester Area** My client is looking for an experienced automotive Service Advisor in the Chester Area. Working with as a part of a franchised dealership, my client is an innovator in the automotive...
-
Service Advisor
1 month ago
Chester, United Kingdom Pendragon Full time**Service Advisor** **Evans Halshaw Ford Chester** **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor...
-
Service Advisor
4 weeks ago
Chester, United Kingdom Pendragon Full time**Service Advisor** **Evans Halshaw Ford Chester** **Salary of £22,302 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor...
-
Service Advisor
4 weeks ago
Chester, United Kingdom Pendragon Full time**Service Advisor** **Evans Halshaw Bretton Trucks Ford** **Salary of £22,302 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...
-
Customer Service Advisor
5 hours ago
Chester, Cheshire, United Kingdom Pendragon Vehicle Management Full time €10,400Customer Service Advisor Location: Ford Chester Part Time- 16 Hour Contract (Weekend Position) A basic salary of £10,400 and a bonus of £1,600 and pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services. Are...
-
Customer Service Advisor
2 days ago
Chester, Cheshire, United Kingdom Pendragon Vehicle Management Full timeCustomer Service Advisor Location: Ford Chester Part Time- 16 Hour Contract (Weekend Position) A basic salary of £10,400 and a bonus of £1,600 and pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services. Are...
-
Customer Services Advisor
1 month ago
Chester, United Kingdom Nuffield Health Full timeHEAD OFFICE Customer Services Advisor Customer Services Advisor Chester | Customer Services | Permanent | Full Time Salary £19,617.00 per annum Our Sales & Services department currently have an internal opportunity for a Customer Services Advisor. Continue your journey with us whilst we’ll support you to be your best. The Grosvenor Hospital has...
-
Customer Service Advisor
1 day ago
Chester, Cheshire, United Kingdom Pendragon Vehicle Management Full timeCustomer Service Advisor Location: Ford Chester Part Time- 16 Hour Contract (Weekend Position) A basic salary of £10,400 and a bonus of £1,600 and pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services. ...
-
Aftersales Administrator
4 weeks ago
Chester, United Kingdom The Watches of Switzerland Group Full timeAre you a team player with a keen eye for detail? Do you have previous experience in an administrative role? Do you have strong communication and interpersonal skills? Our Aftersales Administrators are passionate about what they do! A team player with a keen eye for detail, you will ensure the administration for repairs is kept in line with company...
-
Ineos Aftersales Controller
1 month ago
Chester, United Kingdom The Halliwell Jones Group Full timeJOB SUMMARY Here at Halliwell Jones Deva Ltd we have an exciting opportunity for an INEOS Aftersales Controller. The position is located at our Chester Centre which is a fantastic facility consisting of an impressive, recently modernised Aftersales Centre and Bodyshop and BMW and MINI Sales. WHAT WE CAN OFFER YOU 22 DAYS HOLIDAY PLUS BANK HOLIDAYS AND YOUR...
-
Customer Service Admin Assistant
1 month ago
Chester, United Kingdom Residential Estates LTD Full timeRole: Due to the increased volume of sales within the property investment department of Residential Estates, an opportunity has arisen for someone to work in the aftersales team. The customer serviced based role involves a variety of tasks all focussed towards ensuring Residential Estates provide the very best customer service and that the sales team have a...
-
Customer Advisor
4 weeks ago
Chester, United Kingdom Optigram Full timeEyemazy is an international franchise that creates stunning iris photos of our customers eyes. Within just a few minutes we turn this characteristic feature into a personal piece of art. Customers can choose between different sizes, materials as well as various customizations and effects. We are excited to launch our newest shop in Chester - the first in the...