Communications Officer

4 months ago

Crawley, United Kingdom South East Coast Ambulance Service NHS Foundation Trust Full time

Communications Officer

Band 6 £35,392 - £42,618 per annum

Location - Hybrid working - There will be an expectation to travel to sites within Sussex and travel to SECAmb HQ in Crawley.

We're looking for a fantastic communications specialist to join our busy Corporate Communications Team and help us to tell our story

The Communications Officer will be an enthusiastic communicator, with a nose for a good story, passion for great content, flair for making connections and solid experience of proactive and reactive media management. They will provide credible communications advice and influence across the organisation and to a senior level of the Trust when managing complex and challenging issues and to tight deadlines.

The postholder will be an integral part of the Trust’s Corporate Communications Team, responsible for delivering day to day communication requirements both internally and externally.

The role includes creating, implementing, and evaluating communication plans as well as being responsible for the delivery of business-as-usual communications via our Trust channels including responding to routine media enquiries, composing written and creating digital content material across all Trust communications channels and mechanisms, as well as supporting the delivery of internal and external campaigns and other major communications projects.

The role will also be aligned to work closely with the operational teams in one of our three counties - Kent, Surrey or Sussex - to support and improve local communication, as well as identifying positive local opportunities for wider sharing.


NHS employees will be eligible to join the NHS Pension Scheme

A minimum 27 days' holiday each year, increasing with service.

Personal and professional development and training opportunities.

Salary Sacrifice schemes for cars or push bikes.

Access to our award-winning Wellbeing services

Access to occupational health and counselling services.

Access to NHS discounts, offering NHS employees a range of money-saving deals.

**The post holder will be responsible for**:
Supporting the delivery of the Trust’s Communications & Engagement Strategy

Developing, managing and delivering effective internal communications through the Trust’s various communication channels, as well as supporting the development and delivery of communications plans.

Supporting local management teams in their area, to improve local communications and identifying local opportunities to positively enhance the Trust’s reputation

Providing day to day delivery of the Trust’s press office - handling media enquiries from local and national journalists, drafting media statements, press releases and overseeing FOIs to the highest standard.

Working with senior members of the Communication Team in developing media strategies as needed and providing media handling advice across the Trust and to a senior level.

Informing senior members of the Communications Team of any emerging issues and brief regional teams on media handling approaches

Representing the Trust’s Communications Team in providing credible communication expertise at external and internal meetings as well liaising directly with patients and service users for the purpose of promoting the work of the Trust. Therefore, the postholder will need to be willing to travel to other locations and have a full driving licence.

Commissioning, writing, editing and proof-reading copy for the Trust’s internal and stakeholder communication channels

Assisting in the production of marketing materials in keeping with the Trust’s brand to promote specific campaigns and activities for a range of stakeholders

Developing a proactive approach to gathering good news stories and case studies from around the Trust, liaising with service managers and clinicians, for both internal and external use

Supporting senior members of the Communications Team in the delivery of events hosted by the Trust both internally and externally.

Providing guidance and oversight to the Freedom of Information requests, analysing responses and providing challenge where necessary

The postholder will be expected to attend Crawley HQ a minimum of two days per week and spend one day per week in their designated aligned area.

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