Lettings & Alumni Officer

7 months ago

Forest Row, United Kingdom Michael Hall School Full time

**Information about the role**

Set in the beautiful grounds of Kidbrooke Mansion in the gateway to the Ashdown Forest, 30 miles south of London, Michael Hall School is the oldest Steiner Waldorf school in the UK. The School has a thriving community of parents, teachers and students, centred around this distinctive and much honoured approach to education.

We are looking for a passionate and driven Lettings & Alumni Officer to raise the profile of Michael Hall School across multiple online and offline platforms and enhance the income potential of our facilities.

This is a new role and requires someone with real vision, imagination, creativity and the ability to deliver strategy and promote commercial success. As Lettings & Alumni Officer under the direction of the Head of Operations, you will develop relationships with key stakeholders to secure successful fundraising and facilitate/promote key events throughout the year. A key aspect of the role will be to develop additional revenue streams through the enterprise opportunities afforded by our beautiful grounds and the varied opportunities available from our school assets - from weddings to lettings to our café initiative.

**Required Behaviours and Responsibilities**

**Lettings**
- Management of regular ongoing bookings including customer relations, venue booking, logistics, internal communications, calendar management and liaising with finance
- Management of Lettings mailbox and calendar
- Implementation of the Lettings plan to develop and promote the school as a multi-use venue
- Implementation of a dedicated marketing strategy with the Head of Operations to promote external events
- Enhance, promote and manage the school’s lettings programme with the goal of increasing revenue

**Alumni**
- Review and management of a central database of Alumni
- Review of existing permissions under GDPR and existing CRM management
- Management of all Alumni communications and enquiries
- Implementation of the alumni programme, including events
- Organisation and liaison for annual reunions for each year by decade
- Coordination and set up of the Alumni stand at Midsummer Festival
- Support with the development of plan for Alumni community for future engagement and connection

**Events and Fundraising**
- Implement a fundraising strategy
- Establish a range of new income streams
- Support with fundraising events that engage the school with the local community

**Other**
- Support with administrative tasks for the Business Leadership Team where needed

**Person Specification**
- **Essential**_

Education, Qualification & Knowledge

Educated to at least A level

Excellent knowledge of Word, Excel and highly proficient with IT

Exceptional administration skills

Prioritise a demanding workload

To be able to work to deadlines

Outstanding written and verbal skills
- **Desirable**_

A qualification in a related field

Understanding of Steiner Waldorf Education

Previous admin experience within a school environment

Experience of managing the lettings of school facilities

Experience of event management and revenue generation
- **Skills & Personal Qualities**_

Enjoys working with people

Committed to safeguarding and promoting the welfare of children and young people

Excellent interpersonal skills

Pro-active & solution focused

Professional approach to work, combining integrity and respect for confidentiality at all times

Team-minded, but willing to speak freely and constructively

**Application process**

Previous applicants need not apply.

**Job Types**: Part-time, Permanent, Fixed term contract
Contract length: 12 months

Pay: £16,409.00 per year

Expected hours: 25 per week

**Benefits**:

- Casual dress
- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- Sick pay

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Weekend availability

Work Location: In person

Reference ID: LAAO

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