Receptionist - Afternoons

**School Receptionist Part time mon - Fri 12-5pm**

The School Receptionist will greet visitors to Michael Hall School, acting as a point of contact. They will be the ‘face’ of the school and responsible for creating a positive impression.

**Job Specification: Responsibilities and Duties**

**Reception**
- To provide a ‘front of house’ for the school, positively representing the school at all times.
- Undertake general administrative tasks as required by line-manager / Head of Operations (HoO).
- Provide support to the school administration team as directed by HoO or Line Manager.
- Dealing with all incoming calls to the school switchboard, answering queries and transferring calls as required.
- Meet and greet visitors to the school creating genuine relationships and positive rapport.
- Sign all visitors to the school in and out. Coordinate the management of visitor passes and issue these passes to all visitors to the school.
- Responsible for upholding safeguarding and site security protocol.
- Coordinate the management of lost property.
- Manage incoming and outgoing post and parcels.
- Manage internal post.
- Deal with booking of meetings and managing room spaces accordingly.
- Liaising with peripatetic teachers over regarding room bookings.
- Manage room arrangements for exams in conjunction with the Exams and Data Officer.
- Manage reprographic equipment in the reception office.
- Support the updating of the school database with changes to contact and other details as informed by parents.
- Liaise with LRC coordinator and ensure pupils have supervision if parents are late to collect their children.
- Undertake communications on behalf of the school as required by HoO or Line Manager.
- Manage health and safety in the school reception area.
- Work with the school nurse to provide a First Aid provision.
- Undertake IT work including Word, Excel, spreadsheets and general IT systems.

**General**
- Fully and positively participate in the school’s performance appraisal scheme in order to develop and enhance personal and service performance.
- Record and communicate information about teacher absence as required by HoO, HR or Line Manager.
- Act as main point of communication in emergencies.
- Undertake required duties as part of fire drill and fire team, as required by fire procedures and HoO.
- Undertake required duties as part of school lock-down team, as required by lock-down procedures and HoO.
- Act as coordinator for missing child and undertake duties in relation to this as required.
- Receiving, processing and safe-keeping of exam documents and exam papers.
- Coordinate ticket sales for events.
- Manage bus bookings and administration pertaining to this.
- Manage Afternoon Club bookings and administration pertaining to this.
- Manage bookings for school clubs and administration pertaining to this.
- Ordering and selling of PE kits to students.
- Support HoO with marketing, school events and fundraising activities as required.
- Take bookings for lettings to support Estate Manager in lettings management.
- Coordinate School Alumni work and communications.
- Support admissions and communication team as required by SBM or Line Manager.
- Proof read documents as required by SLT, SBM or Line Manager.
- Undertake other duties reasonably requested/assigned as required by HoO or Line Manager.

**Equalities**

Implementation of the school’s equal opportunities policies and its statutory responsibility with regard to other individuals and service delivery.

**Person Specification**
- Skills & experience_
- Essential_

Good knowledge of Word, Excel and highly proficient with IT

Good communication skills

Exceptional administration skills

Prioritise a demanding workload

To be able to work to deadlines

Able to work under own initiative

Professional approach to work, combining integrity and respect for confidentiality at all times
- Desirable_

Knowledge of iSAMS

Previous admin experience particularly within a busy school environment

First Aid trained
- Personal Qualities_

Enjoys working with people

Committed to safeguarding and promoting the welfare of children and young people

Excellent interpersonal skills

Pro-active & solution focused

Previous experience of working with children and young people

An interest in anthroposophy

**Job Types**: Part-time, Permanent

**Salary**: £11,612.00 per year

Expected hours: 25 per week

**Benefits**:

- Company pension
- Cycle to work scheme
- Health & wellbeing programme
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Forest Row: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Ability to work at pace

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: REC002