Data Collection

6 months ago


Keighley, United Kingdom Kone Full time

We have an exciting 18-month secondment opportunity to support the FSM deployment and are open for this position to be based at either our Keighley, Clapham, or Chertsey office.

The Data Collection & Entry Specialist is to provide additional capacity to the data team to support the FSM rollout. In this position you will engage regularly with engineers and collect data relevant to FSM by completing a template data capture from and enter data onto SAP / Salesforce, as necessary. You will also provide support to the data team in optimising the data in our systems and troubleshooting problems and queries as and when they arise.

Key skills & experiences:

- Knowledge of Service operations is an advantage.
- An understanding of customer data, sites and KONE equipment is desirable.
- An eye for detail and good planning and organisational skills.
- Good communicator and able to converse at all levels.
- Good customer service experience is essential.
- SAP & Salesforce experience is essential.
- Proven administrative experience.
- Microsoft packages.
- Initiative-taking, teamwork, and collaboration.

Some UK travel visiting engineers will be required.

FSM - Field Service Management
- At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life._

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