Skull Base Senior Medical Secretary

3 weeks ago


Bristol, United Kingdom North Bristol NHS Trust Full time

An exciting opportunity has arisen for a Senior Medical Secretary in the Skull Base Service within Neurosurgery.

This a permanent post, 33 hours per week, Band 4.

We are looking for someone with excellent typing and word processing skills, who works well in a team setting. This role is responsible for the management/supervision of 2 x band 3 medical secretaries and a band 2 administrator, so experience of supervising or leading a small team is desirable.

This is a busy practice with 2 Consultant Neurosurgeons and therefore attention to detail and organisational skills are a must.

Plan and organise workloads relating to the day to day running of the clinical office, co-ordinating and overseeing administrative and secretarial processes in support of effective and efficient functions of the clinical teams.

Prioritise sometimes conflicting directorate requirements, independently of, or with consultants and other secretarial support to meet deadlines - i.e. 5 day typing turnaround for clinic letters.

Organise meetings, including the booking of rooms as necessary, for the clinicians and their teams as requested.

Act as a contact point, liaising with patients, medical and nursing staff and other external agencies dealing with queries competently and professionally taking action as appropriate in accordance with the Trust’s Data Protection Guidelines.

Develop an effective working relationship within the team and with the clinical and clerical staff throughout the Directorate and the Trust, to aid effective communication, including diary management.

Responsible for ensuring new and temporary Medical Secretaries / Typists in the team receive the required local induction.

Propose changes to working practice to improve service delivery and implement where agreed.

To conduct appraisals where required, identifying training needs and ways in which these can be met.

Provide secretarial cover and general office duties as and when required.

NBT Cares. It’s a very simple statement; one which epitomises how everybody across our organisation goes the extra mile to ensure our patients get the best possible care.

NBT Cares is also an acronym, standing for caring, ambitious, r e spectful and supportive - our organisational values.

And our NBT Cares values are underpinned by our positive behaviours framework - a framework that provides clear guidance on how colleagues can work with one another in a constructive and supportive way.

To provide efficient and high quality administrative and clerical support to clinician(s), managers and their teams, working in close cooperation with all staff groups and other medical professionals.

To work in a team based secretarial service providing support for each other and ensuring continuity of the service.

Under the direction and guidance of their manager, to be responsible for the supervision of Medical Secretaries and typists/administrators,, ensuring processes and systems are monitored and evaluated to meet both Trust & national targets



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