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Operations Specialist

2 months ago

Guildford, United Kingdom Metro Bank PLC Full time

**Team** Commercial & Private Banking

**Location** Guildford Office

**County** Surrey

**Ref #** 21567

**Closing Date** 07-Jun-2024

We have been awarded the “Most Loved Workplace” At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities.

**What you will do**:

- Act as part of the final audit check on the deal before completion of payout
- Work to find solutions for non-standard deals that enable the successful completion of a file without increasing our risk
- Check files and make sure that all procedures and requirements associated with the payment of deals are fully met
- Create fans of customers, introducers, and colleagues by efficiently processing deals to a high level of payout accuracy from “sales support” through to “pay out”
- Make sure that all files are accurate and therefore maximize an efficient process of payments to Suppliers and Broker’s commissions
- Input and activate agreements into the IT platform
- Perform Ad-Hoc general duties associated with the business in an accurate and timely manner and in accordance with existing procedures

And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.

**What you will need**:

- Good understanding of asset finance
- Experience in checking, processing and paying out asset finance deals
- Knowledge of the industry standard documentation and the various associated risks
- Understanding of the UK Asset Finance market
- Be amazing at building relationships with a wide range of stakeholders
- Be efficient, highly accurate, and have a desire to deliver amazing customer service
- Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders

**Our promise to you**
- We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts
- We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions).
- We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.

**Important Footnote