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Parking Operations Specialist

2 months ago

Guildford, Surrey, United Kingdom Vines Group Full time
Become a Part of Our Team as a Parking Operations Specialist at Vines Group

Are you enthusiastic about the automotive sector and eager to embark on a rewarding career? Vines Group is thrilled to present an exceptional opportunity to join our service team as a Parking Operations Specialist. This position is ideal for individuals looking to establish themselves within the esteemed BMW & MINI brands.

Why You Will Appreciate This Role:
  • Work Schedule: Monday to Friday, 8am to 6pm, including a one-hour lunch break.
  • Benefit: No weekend commitments.
  • Brand Exposure: Engage closely with luxury BMW & MINI vehicles.
  • Career Advancement: Numerous pathways to progress into sales, aftersales, or workshop positions.
Your Responsibilities:
  • Assisting the Service Team: Play a vital role in our dynamic service team, enhancing the customer experience from the moment they arrive.
  • Vehicle Check-In Process: Utilize the Bodyshop camera application to assess and document any damages upon check-in.
  • Loan Vehicle Management: Ensure our service loan vehicles are refueled, cleaned, and prepared for the next client.
  • System Documentation: Precisely log vehicles in our internal system before transferring them to the workshop team.
What We Seek:
  • Customer Service Expertise: Exceptional communication and customer service skills.
  • Organizational Skills: Ability to prioritize tasks and manage your day efficiently.
  • Attention to Detail: A sharp eye for detail and accuracy.
  • Valid UK Driving License: This is a necessary requirement.
  • Tech Proficiency: Comfortable using computers and new applications.
What We Offer:
  • Supportive Team: Collaborate with friendly, dedicated colleagues who are passionate about their work.
  • Attractive Benefits: Competitive salary, appealing benefits, and ample opportunities for growth.
  • Comprehensive Training: We provide all the necessary training to help you thrive in this role.
  • Generous Holiday Allowance: 24 days of holiday plus bank holidays, increasing to 29 days with service.
  • Birthday Leave: Enjoy a day off to celebrate your special occasion.
  • Employee Purchase Program: Discounts on vehicles and motorcycles.
  • Health Benefits: Medical cash plan for your well-being.
  • Enhanced Family Leave: Support for parental needs.
  • Flexible Leave Options: Ability to buy and sell holiday days.
  • Career Development: Opportunities for job shadowing and career planning.
  • Additional Perks: Discounts at various retailers, sabbatical options, long service awards, and more.
At Vines Group, we believe in the power of a diverse team. If you feel you meet most of the criteria, we encourage you to apply. We recognize that every individual brings unique qualities that contribute to our success. Our mission is to inspire each other to delight our customers, guided by our 'Winning Together' values:
  • Collaboration as One Team
  • Being Warm and Welcoming
  • Delivering on Promises
We are proud of our reputation and seek individuals who share our commitment to hard work and mutual success.