Customer Service Administrator

6 months ago


Newbury, United Kingdom Aligra Full time

**Shift**:

- 07:30am - 16:00pm
- Monday to Friday

**Pay**:

- £32,000 per annum

**Duties include but are not limited to**:

- Keep customer price lists up to date on Sage.
- Follow customers booking in procedures where applicable for orders ready for dispatch.
- Manage and respond to customer queries.
- Chase couriers, check parcel deliveries and obtain POD’S.
- Liaise with purchasing/planning and warehouse to ensure manufacturing orders are dispatched on time.
- Liaise with quality regarding sales orders pending micro results and to await their instruction regarding release dates.
- Help answer incoming calls, take orders, filter and take messages.
- Process sales orders on Sage and inform the pick/pack area of dispatch requirements for the next day.
- Assist with stock take inputting.
- Updating product information on 2 websites.
- Keep website updated & monitor social media account
- Checking wholesale distributors all have updated product images and information for their websites.

**Requirements**:

- Full valid and clean UK Driving Licence with own transport.
- Experience running company accounts on Sage.
- Previous Purchasing and Customer Service experience.
- Aware of Health & Safety guidelines inclusive of HACCP
- Excellent communication skills.
- Ability to work individually as well as within a team.
- Confidence when working in a fast-paced environment.
- Right to work in the UK.
- Aligra have been established since 2007 and have since implemented supply partnerships with a number of the UK’s leading logistics companies. Whilst we work across all industries, we specialise in recruitment and talent management for the Accountancy & Finance, Professional & Executive, Automotive and Transport & Logistics sectors._

**Job Types**: Full-time, Permanent

**Salary**: £32,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

Reference ID: NEW-CSAN



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