Administrator Community Mental Health Team

3 months ago

Lancashire, United Kingdom Pennine Care NHS Foundation Trust Full time

Job Summary
To provide high quality administrative support ensuring that the highest standards are maintained in line with the Trust’s policies and procedures

To receive and deal with all incoming telephone calls and take messages as appropriate in a professional, polite and efficient, in a manner that is consistent with Trust policies and procedures whilst presenting a positive image of the service
Communicate professionally and effectively with internal and external contacts using a variety of methods.
Collect, collate, input and extract data into/from NHS systems as directed by Team Manager (e.g. Paris, Theseus and associated systems, SMART, CHIS,
Electronic Staffing Records, Team activity, referral/discharge stats).

Please see job description for more details

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.

NVQ 3 or equivalent experience
Typing / Word processing qualification
ECDL or equivalent qualification
Working experience of Microsoft software.
Experience of using electronic systems
Previous clerical experience
Ability to accurately input data

Note taking/making notes experience
Application Form

Office procedures and systems.
Understanding of the
importance of maintaining confidentiality
Skills and Abilities
Ability to communicate effectively with all levels of
Trust staff and external agencies
Good keyboard skills
Ability to prioritise workload effectively
Good organisational skills

Good written and verbal communication and interpersonal skills
Ability to work as a team member and individually
Conscientious and able to prioritise work to meet
deadlines.

Working with databases and generating reports
Be adaptable and flexible with the ability to learn new
Use of a car or access to a means of mobility to travel across the Trust footprint in line with service needs
Willing to carry out all duties and responsibilities of the post in accordance with the trust’s Equal Opportunities and Equality and Diversity policies
Appointments to regulated and controlled activities require an enhanced DBS disclosure.
Access to and use of appropriate means of transport across the
Trust footprint in line with service needs.
Flexible to occasional work outside of scheduled hours

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