Outbound Call Centre Agent

3 months ago


Horsham, United Kingdom Global 4 Communications Limited Full time

**Outbound Call Centre Agent**

Salary**: £22,000 - £25,000 OTE £40,000 - Uncapped commission**

Horsham, West Sussex. Hybrid working options available.

**Guaranteed increase of base salary of £2k per year every year for 5 years Joining bonus of £1500 paid after successful 6-month probationary period**

**Who are we?**

Global 4 deliver a range of services to business clients across the whole of the UK, from cloud telephone systems, data connectivity and mobiles through to gas, electricity & IT services. As a forward-thinking business utilising the latest technology, Global 4 support a wide range of clients employing between one employee and thousands

Our Trustpilot ratings proudly sits at 5 stars in demonstration of our customers satisfaction.

**The Role**
- Contacting potential Customers by phone to book virtual meetings & face-to-face appointments
- Obtaining details about their utilities and updating our system with them
- Scheduling and building a pipeline of call-backs
- E-mailing detail to interested parties to aid in scheduling meetings

**What benefits will you receive?**
- **Uncapped commission scheme**:

- 50% off our Broadband & Utility packages, completely free after two years
- 33 days holiday allowance including bank holidays
- 5 additional days leave granted based upon length of service
- £250 Bright Ideas Scheme and £1000 refer a friend scheme
- Kudos Employee Recognition Scheme - Including trips abroad
- Buy & Sell holiday allowance scheme
- Friday drinks Fridge and regular fun incentives

**What we are looking for**
- Experience within a customer service based role
- Previous call centre experience desired but not essential as training provided
- Hungry, enthusiastic and financially driven with the ability to work towards targets
- Confident verbal communication skills


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