Passenger Assistant

6 months ago

Crawley, United Kingdom WSCC Full time

**About Us**
Would you like to join a local authority committed to improving residents’ quality of life?

West Sussex County Council (WSCC) operate a range of home to school and adults services transport routes across the County.

As part of our team, you will enable vulnerable people to achieve the best possible personal outcomes. You will do this by providing a reliable and consistent, safe transport service.

We're looking for people with an outward looking, caring and professional approach. The ideal person will naturally go above and beyond; acknowledging that our passengers value a friendly face and someone who is thoughtful and considerate.
**About The Job**
We are looking for Passenger Assistants to join our School Transport team based across the county.

**Salary Range**: £12.99 - £13.21 per hour. If you are on a casual contract your annual leave will be included in the hourly pay.

**Work Location**: Your base location is Hop Oast Depot (near Horsham) however, the work will be carried out across multiple locations surrounding, we are currently looking for people in the Crawley area. You wont be required to visit the base location every working day.

**Contract**:Casual.

At WSCC, we promote flexible working, and a casual contract is a perfect fit for that What is a casual contract? A casual contract allows us, as the employer, to offer work as and when it becomes available. It does not always guarantee hours, so you are given the option to accept or deny assignments as determined by us.

**What you will be doing**:
As a Passenger Assistant you will travel to and from schools and other venues, in minibuses, cars and taxis. You will ensure the safe transport of vulnerable adults and school children with special needs.

You will provide a safe, secure and happy environment for passengers, while in transit between destinations. You will also ensure that the passengers safely board and alight from the vehicles and that they are delivered to their venue in a safe way.

Your day-to-day tasks will include:

- Interpreting situations and events as they arise to solve straightforward problems concerning the wellbeing of the passenger or smooth running of the journey.
- Fastening seat belts.
- Attaching booster seats and ensure that passengers are properly seated.
- Working in conjunction with the driver and any other passenger assistants in the vehicle.
- Ensuring that all equipment, such as wheelchairs, are carefully stowed and secured when in transit.
- Working collaboratively and convey messages between the school and the pupil’s parents about their health and wellbeing.

**Experience and Skills**
Key Skills:

- Very good communication skills, in order to communicate effectively with adults and children with special needs, their carers, family members and teachers.
- High levels of patience and sensitivity, able to deal effectively with adults and children with either medical or behavioural needs, calmly and with care for their wellbeing.
- Basic literacy and numeracy skills.
- Able to understand and communicate in basic non-verbal signals -such as an adult unable to speak pointing to something they want.
- A basic understanding of Makaton in order to communicate with those passengers with learning difficulties.

Qualifications and/or experience:

- Previous experience working with, or caring for, children or adults, in some capacity, including voluntary work, paid work or through family commitments.
- Knowledge of how to operate and secure items such as booster seats, wheel chairs and similar devices.
- Basic first aid training.
- Knowledge of how to operate and secure items such as booster seats, wheel chairs and similar devices.
- Basic first aid training

**Rewards and Benefits**
Our values and support for one another is intrinsic to everything we do and will be a key priority within the assessment for this post. We care hugely about wellbeing, allowing time for a good laugh, and developing our team to be the best they can be. Alongside this, we also offer the below benefits.
- A competitive pay.
- Training and development opportunities, including coaching and mentoring.
- A range of discounts (Including Samsung, Argos, Wickes, TUI, Deliveroo and Asos).
- Discounted membership at selected local sports and fitness centres.
- A range of commuting and business travel discount and initiatives.
- For a full list of the benefits offered to you as a West Sussex County Council employee, go to our Rewards and Benefits page.

**Further Information**

Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.

Job Reference: EIE01287

  • Passenger Operations Support Operative

    7 months ago

    Crawley, United Kingdom Gatwick Airport Limited Full time

    Job Requirements **Passenger Operations Support Operative (POSO)** Are you our next Passenger Operations Support Operative (POSO)? We are looking for someone who can help us redefine what's possible for our operation. As part of our ‘Grow with Gatwick' initiative you'll be provided with plenty of training and support to ensure you're developing and...

  • Passenger Service Agent

    7 months ago

    Crawley, United Kingdom Optime Group Full time

    Optime Group have an exciting opportunity to join our client at Gatwick Airport as a Customer Care Agent. You will be a friendly face that holiday makers can depend on at the first step of their holiday, working closely with our Airport Operations Team to support travellers and ensure they have a seamless airport experience. Are you looking for a role that...

  • Ambulift Driver

    6 months ago

    Crawley, United Kingdom OCS Group Full time

    **About The Role**: Ensure the safe transportation of passengers to and from the terminal and aircraft. **Main Duties**: - Safely transfer passengers and travelling companions to and from the terminal and aircraft - Provide physical assistance by lifting passengers into and out of aircraft seats using aids as appropriate - Assist with passenger’s...

  • Customer Service Representative

    6 months ago

    Crawley, United Kingdom Airport cars Gatwick Full time

    **Customer Service Agent** Night Controller/Customer Service Agent required by leading Airport based Passenger Car Service. Duties will include, but not be limited to the following: Entering Passenger bookings onto the companies Computer Despatch system. Taking payments from clients using the online Credit Card machines to make the transaction. Allocating...

  • Customer Service Representative

    6 months ago

    Crawley, United Kingdom Airport cars Gatwick Full time

    **Customer Service Agent** Day Controller/Customer Service Agent required by leading Airport based Passenger Car Service. Duties will include, but not be limited to the following: Entering Passenger bookings onto the companies Computer Despatch system. Taking payments from clients using the online Credit Card machines to make the transaction. Allocating...

  • Customer Service Representative

    6 months ago

    Crawley, United Kingdom Airport cars Gatwick Full time

    **Customer Service Agent** Night Controller/Customer Service Agent required by leading Airport based Passenger Car Service. Duties will include, but not be limited to the following: Entering Passenger bookings onto the companies Computer Despatch system. Taking payments from clients using the online Credit Card machines to make the transaction. Allocating...

  • Customer Service Representative

    6 months ago

    Crawley, United Kingdom Airport cars Gatwick Full time

    **Customer Service Agent** Day Controller/Customer Service Agent required by leading Airport based Passenger Car Service. Duties will include, but not be limited to the following: Entering Passenger bookings onto the companies Computer Despatch system. Taking payments from clients using the online Credit Card machines to make the transaction. Allocating...

  • Customer Service Representative

    7 months ago

    Crawley, United Kingdom Airport cars Gatwick Full time

    **Customer Service Agent** Night Controller/Customer Service Agent required by leading Airport based Passenger Car Service. Duties will include, but not be limited to the following: Entering Passenger bookings onto the companies Computer Despatch system. Taking payments from clients using the online Credit Card machines to make the transaction. Allocating...

  • Customer Service Representative

    7 months ago

    Crawley, United Kingdom Airport cars Gatwick Full time

    **Customer Service Agent** Day Controller/Customer Service Agent required by leading Airport based Passenger Car Service. Duties will include, but not be limited to the following: Entering Passenger bookings onto the companies Computer Despatch system. Taking payments from clients using the online Credit Card machines to make the transaction. Allocating...

  • Uk Border Support Agent

    6 months ago

    Crawley, United Kingdom Wilson James Full time

    **Be Part of Something Amazing. Join Wilson James** As one of the UK's leading aviation-managed service providers, we support making airports safe, secure, and efficient with outstanding levels of customer service. Become a UK Border Support Agent based at Gatwick. Working as a member of the Wilson James Special assistance team, you will be responsible for...

  • Customer Care Agent

    7 months ago

    Crawley, United Kingdom Wilson James Full time

    Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety,...

  • Ambulift Driver

    3 weeks ago

    Crawley, United Kingdom OCS Group Full time £14 - £15

    About The Company:OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.This role sits within our Aviation & Gateway business division that provides...

  • Security Officer

    7 months ago

    Crawley, United Kingdom Gatwick Airport Full time

    **Our vision is** **to be the airport for everyone, whatever your journey*** ***Airport Security Officer **Variable shift** (**Fx Roster) this** includes a combination of different length shifts between 0245 and 2300. The shifts for this roster are provided 2 weeks in advance, but it does provide the highest pay! Are you looking to start your journey as an...

  • Driver

    6 months ago

    Crawley, United Kingdom Ontrak Recruitment Full time

    **Drivers Required - Immediate Starts Available!** Ontrak Recruitment & Training are currently seeking committed and outgoing applicants to join our valued and long-standing clients on the Railways to support with the sanitation and hygiene in the train stations. Competitive rates of pay and a great opportunity to kick start your career within the...

  • Ramp Driver

    6 months ago

    Crawley, United Kingdom Wilson James Full time

    **BECOME** **Be Part of Something Amazing. Join Wilson James** As one of the UK's leading aviation managed service providers, we support in making airports safe, secure, and efficient with outstanding levels of customer service. Become a Ramp Driver based at London Gatwick Airport. **LIVE** **What You Will Do** **as a Ramp Driver** Let's change the world...

  • Dispatcher/ramp Agent

    7 months ago

    Crawley, United Kingdom TARCG, The Aviation Recruitment & Consulting Group Full time

    TARCG currently has a great opportunity for a proactive and motivated individual to join our client’s team for a **permanent position** of a Dispatcher/Ramp Agent based in Gatwick Airport. The main purpose of this role is the coordination of all functions required to enable safe, on-time aircraft departure within their scheduled turnaround...

  • Transport Support Assistant

    7 months ago

    Crawley, United Kingdom Newrest Full time

    TSA's work in a team and work well under pressure and in new environments on a daily basis. All staff will be required to work in all areas of the business,Transport airside & landside, dispatch. Dependent on operational requirements and supervise the staff screening process. We offer competitive rates of pay, some of the best across our industry for the...

  • Flight Allocator

    7 months ago

    Crawley, United Kingdom Wilson James Full time

    **Be Part of Something Amazing. Join Wilson James** As one of the UK's leading aviation-managed service providers, we support making airports safe, secure, and efficient with outstanding levels of customer service. Become a Flight Allocator based at Gatwick Airport. **THRIVE** **What Do You Get from Us?** - £15.23 per hour - **42 hours per week**: -...

  • General Assistant Pick

    7 months ago

    Crawley, United Kingdom Newrest Full time

    We offer competitive rates of pay, some of the best across our industry for the right **CONTRACT**: Full Time, Permanent **RENTAL**: London Gatwick **SALARY**:£11.96 Per Hour **Benefit**:Free Meals whilst on duty, parking on site, full uniform and PPE provided A range of retails saving and access to an employee well-being platform and much more. 1. To...

  • Ambulance Care Assistant

    7 months ago

    Crawley, United Kingdom EMED Group Full time

    We have a fantastic opportunity to serve your local community and join the Ambulance Service as part of our Ambulance crews based from Crawley. This role is based at Whitworth Road, Crawley RH11 7SS An Ambulance Service Care Assistant (ACA) is a hugely rewarding and fulfilling role in the local community. Each day, you’ll be helping someone in need,...