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Housing Officer

3 months ago

Bournemouth, United Kingdom BCP Council Full time

**Maternity Cover (Temporary / Secondment )**

Full time

We are looking to recruit a motivated individual to join our Housing team in a busy housing office.

The team is responsible for delivering housing services across Bournemouth and you would have your own neighbourhood 'patch'. Your duties will include dealing with anti-social behaviour, tenancy management, void management and general estate management. You will work collaboratively with other teams and agencies to provide the best service to residents.

**Essential**:

- Previous experience of working with the public face to face in difficult situations
- Previous experience of managing social housing
- Knowledge of measures to prevent and deal with anti-social behaviour
- Knowledge of the importance of safeguarding of vulnerable people
- Good verbal and communication skills
- Commitment to high levels of customer care

**Desirable**:

- Previous local government experience
- Chartered Institute of Housing Qualified

Please note that a Full UK Driving Licence and access to your own vehicle is essential for this role.

For further information about this role or an informal chat please contact Sarah Wood, Senior Housing officer, on 0800 028 1870.

This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for the role.

As a result of the creation of BCP Council in 2019, we are working on simplifying our terms and conditions of service and will be creating a single pay structure which is to be applicable for all employees. It is important to us that we offer benefits that our colleagues value as part of their total employment package and we are reviewing these to make sure we have it right. We are in the process of establishing a timescale for implementation and colleagues joining us will be included in these changes. Expected to be in place 2024.