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Housing Assessment Officer

7 months ago


Bournemouth, United Kingdom BCP Council Full time

**Housing**

**Housing Assessment Specialist - 12 month maternity cover**

**Want to help to help provide advice and support to people with housing difficulties?**

We are looking for enthusiastic Housing Assessment Specialists to join our dynamic & innovative team providing housing advice & support to residents with housing problems. Experience of working with people in an advice or problem-solving capacity is required and we will offer opportunities for training and professional development.

This role will challenge you every day to use your excellent customer service and problem-solving skills within a supportive and motivated team, helping people in often complex and difficult situations.

If you can:

- Communicate effectively, to _really _understand how to help people to resolve their housing situation
- Manage a caseload of households often with complex needs effectively within competing demands
- Collaborate with residents, other services and your colleagues & help them to find a lasting solution to their problem
- Understand homelessness prevention and support, proactively working to prevent housing crisis.

Then we want to hear from you

**Hybrid Working Opportunities and Flexible Working Available**
- This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for the role_