Housing Options Specialist

5 days ago


Bournemouth, Bournemouth, United Kingdom Positive Employment Full time

As a Housing Options Specialist with Positive Employment, you will play a crucial role in supporting individuals at risk of homelessness. Our client, a government organisation based in Bournemouth, is seeking a dedicated professional to join their team.

About the Role

The successful candidate will be responsible for assessing the organisation's housing duty to those applying for housing as homeless or threatened with homelessness. You will work closely with colleagues to provide person-centred housing options advice and support, focusing on preventing homelessness through complex housing options and homeless prevention initiatives.

Key Responsibilities
  • Hold a caseload and carry out detailed legal assessments of applications for housing, making decisions on all aspects of housing or homelessness applications including verification, eligibility, housing need and support.
  • Determine the support needs of households in housing need and refer to specialist providers where appropriate.
  • Participate in Housing Options Duty Rota, providing excellent customer service in respect of a range of complex and contentious housing enquiries, through various communication channels, online, face-to-face, and in the community.
Requirements

To be successful in this role, you must have experience of providing professional advice to people in housing need or a relevant sector. You should also possess Part 7 housing options experience and be able to travel around the area (and to other areas of the UK) in an agreed timely manner.

Working Conditions

This is a hybrid role with at least 2 days required for community-based work. The working hours are 09:00 am - 17:00 pm, Monday - Friday. We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience.



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