Anti-social Behaviour Officer

6 months ago

Bournemouth, United Kingdom Triumph Consultants Ltd Full time

**What's involved with this role**:
**Temporary Anti-Social Behaviour Officer - Housing**

**Job Ref: Bournemouth 5241365**

**Pay Rate: £15.63 per hour PAYE**

**Hours per week: 37 Monday - Friday, normal working hours**

**Role Length: This opening assignment is for 1-2 months**

**City: Bournemouth, Dorset**

**Hybrid working - predominantly home working**

The purpose of the role is to assist the Senior Anti-Social Behaviour Officer in dealing with incidents of anti-social behaviour and neighbourhood management in accordance with policies and procedures.

**Key Responsibilities**:

- Action cases of anti-social behaviour through investigation, witness support and case management in accordance with anti-social and neighbourhood management policies and procedures.
- Assist the Anti-Social Behaviour Team and Management in dealing with incidents of anti-social behaviour in accordance with policies and procedures.
- Assess anti-social behaviour incidents to determine and deliver appropriate interventions in accordance with anti-social behaviour policies and procedures.
- Gather witness statements, evidence and formulate cases prior to instruction of legal services and to attend the Court where legal action is taken.
- Promote inter-agency co-operation and partnership working by appropriate referral to and inclusion of partner agencies in resolving anti-social behaviour cases and neighbourhood issues.
- Deal with enquiries and complaints from tenants.
- Attend case conferences to determine the best course of action to address cases of anti-social behaviour.
- Liaise and attend meetings, as required, with other business units within the Council and with outside agencies such as the Police, Shelter, LGO, Tenants' Associations, etc.
- Prepare reports for the Senior Anti-Social Behaviour Officer and other senior staff in respect of complex tenancy management issues and attend meetings if required.
- Review and monitor anti-social behaviour cases against agreed targets.
- Promote community involvement in resolving anti-social behaviour cases by participating in resident meetings and working with residents to resolve cases.

**To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF**

**If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.**

**Other “Essential Requirements” - Please check to ensure that your CV addresses the following items**:
**Qualifications**:

- GCSE's or equivalent in Maths and English.

**Experience**:

- Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
- Previous experience in dealing with anti-social behaviour.
- Experience of working with the public.
- Previous experience in dealing with anti-social behaviour.
- Experience of working with the public.
- Knowledge of anti-social behaviour Legislation and procedures.
- Knowledge of housing law.
- Knowledge of tenancy management and anti-social behaviour procedures.

**Skills & Abilities**:

- Ability to organise and prioritise complex case loads.
- Good verbal and communication skills.
- Ability to work under pressure.
- Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).

S
**Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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