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Administrative Assistant

3 months ago

Ellesmere Port, United Kingdom Staingard Limited Full time

**Sales Admin Assistant**

We are looking for a confident person to join our busy sales admin team.

The role will involve providing direct assistance to our sales administrator.

Applicants will ideally have experience of working in a production environment. Experience of Sage 200 an advantage but not essential.

The role involves:

- Communicate with customers regarding orders for order confirmation/delivery dates, back orders and queries
- Raising customer sales orders on SAGE 200 and communicate with warehouse to prioritise orders ensuring all stock is available to fulfil orders
- Complete orders when ready for dispatch and produce shipping labels with couriers
- Resolving customer queries. This could be invoice queries / PODs or product information
- Managing customer accounts. Ensure all orders are picked, packed and dispatched to the scheduled date and relay all relevant information to the warehouse regarding orders and stock
- General office duties

Skills required:

- Ability to work in a fast paced environment
- Attention to detail and accuracy essential
- Good IT skills/use of MS Excel
- Confident telephone manner when dealing with customers

**Salary**: £22,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Ellesmere Port: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Sales administration: 3 years (preferred)
- administration: 3 years (preferred)

Work Location: In person