Workplace Support Assistant

3 months ago

Birmingham, United Kingdom DWF Full time

The main activities of the Workplace Support Assistant is to support the Workplace Manager in the operational delivery of workplace management, taking ownership and accountability of all soft services within a designated office space and supporting office, agile and homeworkers.

The ongoing role will involve focusing on a proactive approach to providing high quality support services to internal and external clients and customers, in the provision of an appropriate and professional service within agreed service levels.

This is an exciting role within an adapting work environment meeting the requirements of the business with a key focus on service delivery. It will be both challenging and rewarding and will allow the role holder to exercise initiative and to gain and develop a broad variety of different skills. You will be responsible for a culture of continuous improvement and to encourage a value added service provision through innovation and best practice.

**Skills and Experience required**
- It is essential that the post holder has a good level of workplace facilities experience
- A high level of computer literacy is essential
- First Aid and Fire Marshall qualifications are desirable but not essential and can be obtained during first 6 months in role
- Proven experience of building and maintaining good relationships with internal customers
- Good communication skills both verbal and written are essential for this role.
- Must be able to demonstrate a flexible and hands on approach to the duties and tasks as outlined together with with a 'can do' attitude.

This is a very busy position and to be successful you need to be highly organised, have a strong presence and be able to remain calm and perform well under pressure.

We offer a positive, friendly, supportive and collegiate approach to working with others. At our core is a belief that an inclusive, supportive working environment allows people to more easily be themselves, develop much more quickly and be happier at work. Everyone in the team supports this ethos.

We want you to feel valued and rewarded.

We understand the importance of offering you a reward package that goes beyond just salary. When you join DWF you’ll be given a choice. You can pick from a range of benefits, allowing you to build a package that suits your and your family's needs and lifestyle.

Our standard benefits cover medical insurance, life insurance, pension and 25 days annual leave. Our other flexible benefits include season ticket loans, gym memberships, health assessments, cycle to work scheme, retail vouchers. You will also have access to additional wellbeing programs such as an online GP and an Employee Assistance Programme.

We would love to hear from you and discuss your career at DWF.

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