Contract Administrator

**#BelongWithUs**:
Come and join us as a customer focused and results driven Contract Administrator and be part of a hugely successful and friendly team.

**The Role**:
As a Contract Administrator, you’ll support the Finance Margin Support team imporving data integrity, maintaining accuracy of contracts so that cash flows and margins are increased. You will work closely with colleagues and suppliers to identify, track, report and resolve the root cause issues relating to supplier contract enquiries.

This could be YOU

**Key Responsibilities**:

- Updating the P&H contract support trackers to ensure status is up-to-date and responsibility for actions are clearly logged
- Managing business expectation with clear process and procedures
- Maintaining and Keying supplier support in a timely manner - Keeping prioritisation in mind alongside KPI requirements
- Working with business partners to ensure that information is available for an efficient disputed claim resolution
- Creating evidence files to support claim resolution
- Building and maintaining supplier relationships to support the ongoing Claimback ethos
- Chasing supplier support documentation and challenging status to improve margin - Inline with KPI Requirements
- Responsible for the validation and authorisation of new agreements into the systems
- Supporting colleagues and escalating any outstanding issues to ensure an acceptable outcome
- Suggesting system and process improvements that adapt to meet business needs

This is a hybrid-based opportunity with true flexibility to work from home, but you should be within commutable distance of our newly refurbished offices in Crick, Northamptonshire

**You**:
You’ll live and breathe our Customer First ethos, with an innovative and agile approach to problem-solving. You’ll enjoy working collaboratively with the wider Finance team and you’ll thrive on delivering excellent support to the wider team.

**Skills and competencies**:

- Good level of experience using Excel or Google Sheets.
- Superb communication skills both written and verbal.
- Methodical and strong attention to detail.
- Well organised with good time management.
- IT Literate with a good understanding of Excel and Formulas
- Understanding of Financial Reconciling would be advantageous but is not essential.

It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: AAT, Finance, Administration, Accounts Payable, Accounts Assistant, Finance Graduate

**Us**:
From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

**Benefits Package and Cultural Environment**:

- Bonus
- Discounts, savings and cash back at numerous retailers
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme, we look out for each other
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- A business striving to create an environment of inclusion so everyone can be their true self
- And more

**#BelongWithUs**: