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Workshop Controller

4 months ago

Stourbridge, United Kingdom Pendragon Full time

**Workshop Controller**

**Evans Halshaw**

**KIA, Stourbridge**

**Competitive Salary with bonus, pension, critical illness pays, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services**

We have an exciting opportunity to join our growing team as a Workshop Controller. In this role you are a key influencer who will work closely with both the Service Reception and Parts Teams. Become part of what is already a fantastic journey. The possibilities are endless.

**What does the role of Workshop Controller involve?**
- Assist in maintaining progress information against job allocation ensure all appropriate paperwork is completed to standard and passed on to the relevant teams
- Assist and advise team members in dealing with technical and job-related problems
- Coach the workshop apprentices as and when required
- Ensure the customer comes first

**What do you need to succeed as a Workshop Controller?**
- Proven experience within a service department in the motor industry
- An excellent understanding of systems and processes operated to within this environment
- A strong knowledge of Health and Safety
- Confident with dealing with people at all levels, be able to build an immediate rapport
- Excellent planning and organisational skills
- Comfortable in negotiating and influencing situations
- Lead by example to deliver an outstanding customer experience every time

We offer fantastic development programmes for all team members who are committed and want to progress and fast track their career within an exciting and fast-paced industry. Alongside that, we have fantastic benefits including a wide variety of discounts.