![Cambridgeshire Community Services NHS Trust](https://media.trabajo.org/img/noimg.jpg)
Administrator
5 months ago
**Driven by our Trust values**: Honesty, Empathy, Ambition, Respect; the Trust's vision is to provide high quality care to the diverse communities we serve to make their lives better.
An exciting opportunity has arisen for an experienced and highly motivated person to work within the Luton Adult Services Unit as an Administrator / Receptionist
The post holder will be required to provide high quality administrative support. They will need to work on their own initiative and manage their own workload.
The post holder will require excellent planning and organisational skills. Excellent communication and stakeholder engagement skills are also a must.
Working with confidential information / data protection in a busy environment.
Conduct telephone calls and messages in a timely, courteous and professional manner, ensuring appropriate actions are taken as required.
Prioritise work load and liaise with clinicians to resolve conflicting appointments as per service pathways.
Collate and input the service feedback from patients (friends and family test - FFT).
Ensure adequate stationery and supplies / equipment are ordered.
To support effective management in areas including e-expenses, mandatory training, annual leave and staff rota’s. Maintaining own professional development, engaging actively in the Trusts annual appraisal and KSF processes.
Maintain all Trust and role specific mandatory training requirements.
The post holder is required to demonstrate a commitment to support the improvement of lives of the population of the Trust services.
Rated ‘Outstanding’ by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
There’s one reason why our services are outstanding - and that’s our amazing staff - who, for the seventh year running, rated us incredibly highly in the national staff survey.
Contribute to creating a professional and welcoming environment by greeting and assisting Patients and relatives, CCS staff including clinicians, senior managers and visitors. To ensure all who visit the Luton Treatment Centre are dealt with efficiently and effectively.
Provide administrative support to the Luton Adult services teams. Have the ability to travel to alternative CCS bases or other venues to undertake the role as per service requirements.
To have an understanding of the services delivered and staff roles within the service.
Provide high quality, accurate, timely admin support to adult teams.
Use relevant systems to order resources and raise purchase orders as necessary.
Develop and maintain proficiency with relevant IT systems including SystmOne, Malinko, MS office, Oracle, NHS Supply Chain.
Contribute to service development.
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