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Administrator

7 months ago


Luton, United Kingdom Gwcc­™ Full time

GWCC is one of the UK’s largest supplier of apparel and gifts to the tourist and gift sector,

Job Purpose:
:To provide an efficient and professional sales administration function ensuring customers are communicated accurately too, whilst working actively as part of the central team to increase and enhance the level of service.

Principal Account-abilities:
*

You are an experienced Sales Administrator / Customer Service Executive who is looking to be part of a company that truly values their employees, understands you are the voice of the brand and rewards you for your contribution and commitment.

This is a varied role where you are responsible for managing the needs for several clients / customers. You are hardworking, diligent and an excellent communicator who is looking to join an organisation who offers training, and development for career progression.

You'll be involved with:

- Pro-active development of key accounts
- Identifying customer requirements, generating quotes and processing bookings
- Delivering high levels of customer Service to ensure customer satisfaction which results in repeat and growth of business

PERSON SPECIFICATION: Sales Administrator / Customer Service Executive

As an experienced Sales Administrator/ Customer Service Exec you will be no stranger to working well under pressure doing a variety of tasks.

The following will be second nature:

- Being a 'go getter' - Someone who gives 110% to every task given to them
- Self-motivated and be able to work on your own initiative
- Positive, proactive and who is passionate about customer service
- Previous experience in a similar role

It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Customer Service Representative, Customer Service Executive, Customer Service Administrator, Sales Administrator, Administrator, Sales Support Executive, Sales Advisor, Sales Executive

Key Competencies:

- Previous experience working in the gift industry but not essential
- Highly organised and attention to detail
- Desire and ability to pick up with on the job training and support
- Work autonomously as well as in a team
- Efficient time management
- Ability to use Initiative
- Ability to stay calm under pressure
- Computer literate - Word, Excel, Powerpoint, Outlook
- previous use of SAP ERP system BUT NOT ESSENTIAL

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- On-site parking
- Loyalty scheme

**Job Types**: Full-time, Permanent

**Salary**: £19,000.00-£21,000.00 per year

**Benefits**:

- Employee discount
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Loyalty bonus

Ability to commute/relocate:

- Luton, LU3 3AN: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- Administrative: 2 years (preferred)
- Database administration: 1 year (preferred)

Work Location: In person

Reference ID: admin001